Datto incident
Endpoint Backup v2 - US West Region - Degraded Backup Performance
Resolved on October 29, 2026.
The Kaseya Engineering Team resolved a problem where users in the US West region, hosted on storage server 'usw-backup-storage-0157' experienced degraded backup functionality. If you are still experiencing this issue or need any assistance, please contact our support team for assistance through our helpdesk at: https://helpdesk.kaseya.com/hc/en-gb#/contact To receive notifications about future maintenance events and service updates, subscribe to https://status.kaseya.com/
Update timeline
- resolved Oct 29, 2026, 03:30 PM UTC
The Kaseya Engineering Team resolved a problem where users in the US West region, hosted on storage server 'usw-backup-storage-0157' experienced degraded backup functionality. If you are still experiencing this issue or need any assistance, please contact our support team for assistance through our helpdesk at: https://helpdesk.kaseya.com/hc/en-gb#/contact To receive notifications about future maintenance events and service updates, subscribe to https://status.kaseya.com/
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