Datto incident
Datto BCDR - UK Region - Offsite Synchronization Failures Affecting a Subset of Devices
Ongoing since 06:58 PM UTC, affecting Off-Site Synchronization.
We are aware of a problem where a subset of Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations. The Kaseya Engineering Team is currently investigating the issue and working towards a resolution. If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.
Affected components
Update timeline
- investigating Nov 03, 2026, 06:58 PM UTC
We are aware of a problem where a subset of Datto BCDR users in the UK region may experience degraded offsite performance, potentially impacting synchronization operations. The Kaseya Engineering Team is currently investigating the issue and working towards a resolution. If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.
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