DataStax Astra Outage History

DataStax Astra is up right now

DataStax Astra had 27 outages in the last 2 years totaling 239h 2m of downtime — averaging 1.1 incidents per month.

There were 27 DataStax Astra outages since May 20, 2025 totaling 239h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.astra.datastax.com

Minor May 8, 2026

Service Performance Degradation in AWS US-EAST-1

Detected by Pingoru
May 08, 2026, 07:27 AM UTC
Resolved
May 09, 2026, 07:10 AM UTC
Duration
23h 42m
Affected: Astra Classic DBAstra Serverless DBAstra StreamingAWS us-east-1
Timeline · 5 updates
  1. investigating May 08, 2026, 07:27 AM UTC

    We are currently monitoring an ongoing AWS infrastructure issue impacting the US-EAST-1 region, specifically the use1-az4 Availability Zone. As a result of this event, customers may experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure operations. At this time, we have not observed a complete service outage, however some operations may take longer than usual while AWS continues recovery efforts. We are actively monitoring the situation. We will continue to share updates as additional information becomes available.

  2. investigating May 08, 2026, 07:31 AM UTC

    We are currently monitoring an ongoing AWS infrastructure issue impacting the US-EAST-1 region, specifically the use1-az4 Availability Zone. As a result of this event, customers may experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure operations. At this time, we have not observed a complete service outage, however some operations may take longer than usual while AWS continues recovery efforts. We are actively monitoring the situation. We will continue to share updates as additional information becomes available.

  3. investigating May 08, 2026, 08:25 AM UTC

    We continue to monitor the ongoing AWS infrastructure issue impacting the US-EAST-1 region. At this time, customers may still experience increased latency and intermittent performance degradation, delays in database provisioning and infrastructure-related operations. AWS has not yet confirmed full recovery for the affected Availability Zone, and we remain engaged in monitoring the impact on our platform.

  4. monitoring May 08, 2026, 08:37 AM UTC

    AWS continues recovery efforts for the infrastructure issue impacting the use1-az4 Availability Zone in the US-EAST-1 region. Some customers may still experience intermittent latency or performance degradation, delays in database provisioning and infrastructure operations. AWS has reported progress in recovery for several dependent services, though full restoration is still ongoing and no ETA has been provided at this time. Our team continues to closely monitor platform health and customer impact while AWS completes recovery activities.

  5. resolved May 09, 2026, 07:10 AM UTC

    Resolved

Read the full incident report →

Minor April 16, 2026

multiple serverless database creation issue

Detected by Pingoru
Apr 16, 2026, 04:30 AM UTC
Resolved
Apr 16, 2026, 05:35 AM UTC
Duration
1h 5m
Affected: AWS us-east-2
Timeline · 2 updates
  1. investigating Apr 16, 2026, 04:30 AM UTC

    The customer cannot create a DB in the failing region

  2. resolved Apr 16, 2026, 05:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 16, 2026

Connection Issue Affecting US East Region

Detected by Pingoru
Apr 16, 2026, 03:44 AM UTC
Resolved
Apr 16, 2026, 05:34 AM UTC
Duration
1h 50m
Timeline · 4 updates
  1. investigating Apr 16, 2026, 03:44 AM UTC

    AstraDB Service Connectivity Degradation in US East Region

  2. identified Apr 16, 2026, 05:04 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 16, 2026, 05:34 AM UTC

    This incident has been resolved.

  4. postmortem Apr 16, 2026, 05:37 AM UTC

    The issue is resolved, but in case you still have trouble connecting, we recommend restarting the apps.

Read the full incident report →

Minor April 7, 2026

DevOps API Issues on Astra DB

Detected by Pingoru
Apr 07, 2026, 05:29 PM UTC
Resolved
Apr 07, 2026, 08:28 PM UTC
Duration
2h 59m
Affected: Astra Serverless DB
Timeline · 4 updates
  1. investigating Apr 07, 2026, 05:29 PM UTC

    We are currently experiencing an issue with the DevOps APIs on Astra DB. Our team is actively working on a fix, and we will provide updates as we make progress.

  2. identified Apr 07, 2026, 06:12 PM UTC

    The issue has been identified and we're working on remediation.

  3. monitoring Apr 07, 2026, 06:28 PM UTC

    Issue is remediated and we are monitoring for any further issues before marking resolved.

  4. resolved Apr 07, 2026, 08:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 23, 2026

Astra Serverless Database Health Dashboard is Unavailable

Detected by Pingoru
Mar 23, 2026, 05:17 PM UTC
Resolved
Mar 23, 2026, 08:14 PM UTC
Duration
2h 57m
Affected: Astra Serverless DB
Timeline · 2 updates
  1. identified Mar 23, 2026, 05:17 PM UTC

    We are currently investigating an availability issue with the Health Dashboards for all Astra Serverless and Vector databases. There is no impact to any database's traffic or exported third party metrics as a result of this issue, and all of IBM DataStax's internal metrics and alerting are intact. Work is underway to restore the Health Dashboard.

  2. resolved Mar 23, 2026, 08:14 PM UTC

    A fix has been rolled out. The Health Dashboard is now accessible again.

Read the full incident report →

Minor February 25, 2026

Partial Connectivity Issues in Astra Serverless AWS us-west-2

Detected by Pingoru
Feb 25, 2026, 05:38 AM UTC
Resolved
Feb 25, 2026, 06:05 AM UTC
Duration
26m
Affected: Astra Serverless DB
Timeline · 3 updates
  1. investigating Feb 25, 2026, 05:38 AM UTC

    We are currently investigating partial connectivity issues affecting Astra Serverless in the AWS us-west-2 region.

  2. monitoring Feb 25, 2026, 05:54 AM UTC

    Connectivity issues in the AWS us-west-2 region has stabilized, and error rates have returned to normal levels. We are continuing to monitor the situation closely to ensure full stability.

  3. resolved Feb 25, 2026, 06:05 AM UTC

    This incident has been fully resolved.

Read the full incident report →

Minor February 18, 2026

DATA API is Failing on Astra Serverless

Detected by Pingoru
Feb 18, 2026, 12:33 PM UTC
Resolved
Feb 19, 2026, 01:42 AM UTC
Duration
13h 8m
Affected: Astra Serverless DB
Timeline · 4 updates
  1. investigating Feb 18, 2026, 12:33 PM UTC

    DATA API is failing intermittently on multiple regions in Astra Serverless, the team is investigating

  2. identified Feb 18, 2026, 02:12 PM UTC

    The issue has been identified and a fix is being implemented. Some regions are already fixed

  3. monitoring Feb 18, 2026, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 19, 2026, 01:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 24, 2026

Classic database creation failure in GCP

Detected by Pingoru
Jan 24, 2026, 12:47 AM UTC
Resolved
Jan 27, 2026, 09:49 PM UTC
Duration
3d 21h
Affected: Astra Classic DB
Timeline · 2 updates
  1. identified Jan 24, 2026, 12:47 AM UTC

    Classic databases cannot be created in GCP. The issue has been identified, and a fix is underway.

  2. resolved Jan 27, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026

New Database Creation Astra Managed Clusters Failing in AWS

Detected by Pingoru
Jan 14, 2026, 05:47 PM UTC
Resolved
Jan 14, 2026, 08:28 PM UTC
Duration
2h 41m
Affected: Astra Classic DB
Timeline · 2 updates
  1. investigating Jan 14, 2026, 05:47 PM UTC

    Database creation for Astra Managed Clusters, formerly known as Astra Classic, is failing in AWS. GCP and Azure are unaffected. All traffic to existing Astra Managed Cluster databases are unaffected. Astra Serverless database creations are unaffected by this incident.

  2. resolved Jan 14, 2026, 08:28 PM UTC

    AWS has rolled back changes to their EKS API servers which introduced some incompatibility causing our client API calls to fail. This incident is now resolved and database creation for AWS Astra Managed Clusters is working in all available regions.

Read the full incident report →

Major January 12, 2026

AstraDB: Service Degradation in aws eu-west-1 Region

Detected by Pingoru
Jan 12, 2026, 11:14 PM UTC
Resolved
Jan 13, 2026, 02:11 AM UTC
Duration
2h 57m
Affected: AWS eu-west-1
Timeline · 6 updates
  1. investigating Jan 12, 2026, 11:14 PM UTC

    We are aware of an ongoing issue within the AstraDB AWS eu-west-1 region that is causing errors and connectivity issues for some Astra databases.

  2. identified Jan 12, 2026, 11:45 PM UTC

    Issue is identified. A fix is being rolled out to affected databases in eu-west-1.

  3. identified Jan 13, 2026, 12:24 AM UTC

    The fix is being rolled out, and we’re seeing recovery across some of the databases.

  4. identified Jan 13, 2026, 01:07 AM UTC

    Following the fix, we are observing recovery across the majority of our databases.

  5. monitoring Jan 13, 2026, 01:53 AM UTC

    A fix has been deployed and services are recovering; we continue to monitor the situation closely.

  6. resolved Jan 13, 2026, 02:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2025

Astra serverless east1 error

Detected by Pingoru
Nov 14, 2025, 03:30 AM UTC
Resolved
Nov 14, 2025, 03:43 PM UTC
Duration
12h 12m
Affected: Astra Serverless DB
Timeline · 6 updates
  1. investigating Nov 14, 2025, 03:30 AM UTC

    Serverless tenants in GCP USEast-1 are observing errors; we are currently investigating.

  2. investigating Nov 14, 2025, 03:38 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 14, 2025, 04:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Nov 14, 2025, 07:13 AM UTC

    We are currently investigating elevated request errors in GCP US-East-1 region.

  5. monitoring Nov 14, 2025, 09:32 AM UTC

    Request errors have recovered. Our team is actively monitoring to ensure continued stability.

  6. resolved Nov 14, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 13, 2025

Elevated API Errors in AWS eu-west-1

Detected by Pingoru
Nov 13, 2025, 11:23 AM UTC
Resolved
Nov 13, 2025, 04:10 PM UTC
Duration
4h 47m
Affected: Astra Serverless DB
Timeline · 3 updates
  1. investigating Nov 13, 2025, 11:23 AM UTC

    We're experiencing an elevated level of API errors in AWS eu-west-1 and are currently investigating the issue.

  2. monitoring Nov 13, 2025, 03:00 PM UTC

    Error rates have reduced and we are continuing to monitor services.

  3. resolved Nov 13, 2025, 04:10 PM UTC

    Issues with API error rates in AWS eu-west-1 has been resolved.

Read the full incident report →

Major November 12, 2025

Database creation errors

Detected by Pingoru
Nov 12, 2025, 05:13 AM UTC
Resolved
Nov 12, 2025, 05:57 AM UTC
Duration
44m
Affected: Astra Serverless DB
Timeline · 3 updates
  1. investigating Nov 12, 2025, 05:13 AM UTC

    We are currently investigating errors affecting the creation and initialization of new databases. Our team is actively working to identify the cause and will provide an update as soon as more information is available.

  2. monitoring Nov 12, 2025, 05:42 AM UTC

    We have identified and resolved the issue that was preventing new database creations from completing successfully. We will continue monitoring creation workflows.

  3. resolved Nov 12, 2025, 05:57 AM UTC

    Database creation issues have been resolved.

Read the full incident report →

Minor November 4, 2025

Degraded performance on Astra Serverless databases in AWS us-west-2

Detected by Pingoru
Nov 04, 2025, 08:50 AM UTC
Resolved
Nov 04, 2025, 03:03 PM UTC
Duration
6h 13m
Affected: AWS us-west-2
Timeline · 3 updates
  1. investigating Nov 04, 2025, 08:50 AM UTC

    We are currently investigating request errors affecting databases in the AWS us-west-2 region. Our team is actively working to identify the cause and will provide an update as soon as more information is available

  2. monitoring Nov 04, 2025, 09:17 AM UTC

    Request errors affecting databases in the AWS us-west-2 region have recovered. Our team is continuing to monitor the situation to ensure stability.

  3. resolved Nov 04, 2025, 03:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Degraded performance due to AWS issues in US-EAST-1 Region

Detected by Pingoru
Oct 20, 2025, 09:56 AM UTC
Resolved
Oct 21, 2025, 02:30 AM UTC
Duration
16h 33m
Affected: AWS us-east-2Google Cloud Platform Identity & SecurityAstra Portalwestus2AWS us-west-2Google Cloud Platform Google StackdriverAstra Classic DBeastus2AWS us-west-1Google Cloud Platform Identity & Access ManagementwesteuropeAstra Serverless DBAWS sa-east-1Google Cloud Platform Google Cloud DNSAstra StreamingaustraliaeastGoogle Cloud Platform Google Cloud StorageAWS us-east-1canadacentralGoogle Cloud Platform Google Kubernetes EngineAWS eu-west-1centralindiaAWS us-east-2westus3Google Cloud Platform Google Cloud Networkingnortheuropeap-southeast-2eastusbrazilsouthcentralus
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 09:56 AM UTC

    We're aware of ongoing issues in AWS which are impacting services in us-east1. Customers may see issues with databases in this region, and with database operations globally (e.g. create, hibernate, change settings).

  2. monitoring Oct 20, 2025, 01:04 PM UTC

    All services should be restored and we're actively monitoring the situation

  3. resolved Oct 21, 2025, 02:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 14, 2025

Database Creation/Expansion Failures

Detected by Pingoru
Oct 14, 2025, 07:51 PM UTC
Resolved
Oct 14, 2025, 11:29 PM UTC
Duration
3h 37m
Affected: Astra Classic DBAstra Serverless DB
Timeline · 3 updates
  1. investigating Oct 14, 2025, 07:51 PM UTC

    We are currently investigating an issue with workflow failures. The following workflows are impacted in all clouds and regions: Astra Classic - Database Creation/Expansion/Termination/Park Astra Serverless - Database Creation/Termination/Hibernation/Adding regions Traffic to your existing databases is not impacted.

  2. monitoring Oct 14, 2025, 10:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2025, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 8, 2025

GCP us-east1: Astra Serverless Query and Connection Failures

Detected by Pingoru
Oct 08, 2025, 06:21 PM UTC
Resolved
Oct 09, 2025, 01:14 AM UTC
Duration
6h 53m
Affected: Astra Serverless DB
Timeline · 4 updates
  1. investigating Oct 08, 2025, 06:21 PM UTC

    We are currently investigating this issue.

  2. identified Oct 08, 2025, 06:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 08, 2025, 06:35 PM UTC

    Failures in the authorization service for the region led to connection failures for applications. The problem should be resolved now, and we are monitoring to ensure resolution.

  4. resolved Oct 09, 2025, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 26, 2025

Database creation failing

Detected by Pingoru
Sep 26, 2025, 09:14 AM UTC
Resolved
Sep 26, 2025, 07:12 PM UTC
Duration
9h 57m
Affected: AWS us-east-2Google Cloud Platform Identity & Securitywestus2AWS us-west-2Google Cloud Platform Google StackdriverAstra Classic DBeastus2AWS us-west-1Google Cloud Platform Identity & Access ManagementwesteuropeAstra Serverless DBAWS sa-east-1Google Cloud Platform Google Cloud DNSaustraliaeastGoogle Cloud Platform Google Cloud StorageAWS us-east-1canadacentralGoogle Cloud Platform Google Kubernetes EngineAWS eu-west-1centralindiaAWS us-east-2westus3Google Cloud Platform Google Cloud Networkingnortheuropeap-southeast-2eastusbrazilsouthcentralus
Timeline · 2 updates
  1. investigating Sep 26, 2025, 09:14 AM UTC

    We're aware of a situation with new database creations failing, similar to the earlier incident. The investigation is on-going.

  2. resolved Sep 26, 2025, 07:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2025

Newly created databases are experiencing token issues in select regions (us-east1, us-east2)

Detected by Pingoru
Aug 11, 2025, 12:32 AM UTC
Resolved
Aug 11, 2025, 01:46 AM UTC
Duration
1h 13m
Affected: Astra Serverless DB
Timeline · 4 updates
  1. investigating Aug 11, 2025, 12:32 AM UTC

    We’re investigating a permissions issue in select regions that is preventing new tokens from working for newly created databases. Existing databases are not impacted.

  2. identified Aug 11, 2025, 12:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2025, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 01:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 9, 2025

Astra Databases – Creation and Resumption Issues

Detected by Pingoru
Aug 09, 2025, 01:46 AM UTC
Resolved
Aug 09, 2025, 02:29 AM UTC
Duration
42m
Affected: Astra Classic DBAstra Serverless DB
Timeline · 3 updates
  1. investigating Aug 09, 2025, 01:46 AM UTC

    We are currently investigating an issue with Astra that is impacting the creation of new Astra DB Serverless and Classic databases and the resumption of hibernated Serverless databases.

  2. identified Aug 09, 2025, 01:46 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 09, 2025, 02:29 AM UTC

    This issue has been resolved.

Read the full incident report →

Minor June 24, 2025

Degraded Performance in Azure WestEurope for Astra Serverless Databases

Detected by Pingoru
Jun 24, 2025, 05:01 AM UTC
Resolved
Jun 24, 2025, 09:34 AM UTC
Duration
4h 32m
Affected: westeurope
Timeline · 4 updates
  1. investigating Jun 24, 2025, 05:01 AM UTC

    We are currently investigating an issue affecting Astra DB Serverless databases in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.

  2. identified Jun 24, 2025, 08:21 AM UTC

    We’ve observed a significant drop in error rates and improvement in overall system responsiveness. This indicates partial recovery, but we are still actively working to confirm full service stability. Our engineering team continues to investigate the underlying cause and is closely monitoring the situation.

  3. monitoring Jun 24, 2025, 08:25 AM UTC

    We’ve observed continued improvement in error rates and system responsiveness. A fix has been implemented, and we are now closely monitoring the system to ensure that service remains stable.

  4. resolved Jun 24, 2025, 09:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 20, 2025

Degraded Performance in Azure WestEurope for Astra Serverless

Detected by Pingoru
Jun 20, 2025, 03:58 AM UTC
Resolved
Jun 20, 2025, 06:47 AM UTC
Duration
2h 49m
Affected: westeurope
Timeline · 4 updates
  1. investigating Jun 20, 2025, 03:58 AM UTC

    We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.

  2. identified Jun 20, 2025, 04:28 AM UTC

    We have identified the cause of the issue and are working on mitigation steps to restore full service performance.

  3. monitoring Jun 20, 2025, 04:37 AM UTC

    We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.

  4. resolved Jun 20, 2025, 06:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2025

Customers in Azure West Europe are seeing intermittent connectivity issues

Detected by Pingoru
Jun 19, 2025, 06:46 AM UTC
Resolved
Jun 19, 2025, 07:52 AM UTC
Duration
1h 5m
Affected: westeurope
Timeline · 3 updates
  1. investigating Jun 19, 2025, 06:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 19, 2025, 07:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2025, 07:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 23, 2025

Vector Database Creation Failure in AWS us-east-2

Detected by Pingoru
May 23, 2025, 03:05 AM UTC
Resolved
May 23, 2025, 04:24 AM UTC
Duration
1h 19m
Affected: AWS us-east-2Astra Serverless DB
Timeline · 4 updates
  1. investigating May 23, 2025, 03:05 AM UTC

    We are currently investigating an issue with database creation in AWS us-east-2 region. No impact on existing databases.

  2. identified May 23, 2025, 03:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2025, 03:44 AM UTC

    A fix has been implemented, and we are observing improvements in database creation. We are actively monitoring the situation.

  4. resolved May 23, 2025, 04:24 AM UTC

    This incident has been resolved.

Read the full incident report →