DataStax Astra Outage History
DataStax Astra is up right nowPingoru has recorded 49 incidents for DataStax Astra: 28 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 5 of 720 (1%) |
| May 2026 | 2 | 41 of 744 (6%) |
| June 2026 | 2 | 4 of 720 (1%) |
| July 2026 | 2 | 10 of 744 (1%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 5 | 15 of 720 (2%) |
| October 2026 | 3 | 8 of 587 (1%) |
Incidents, newest first
Major November 13, 2025 Elevated API Errors in AWS eu-west-1 4h 47m Astra Serverless DB
Started Nov 13, 2025, 11:23 AM UTC· resolved Nov 13, 2025, 04:10 PM UTC
- investigating Nov 13, 2025, 11:23 AM UTC
We're experiencing an elevated level of API errors in AWS eu-west-1 and are currently investigating the issue.
- monitoring Nov 13, 2025, 03:00 PM UTC
Error rates have reduced and we are continuing to monitor services.
- resolved Nov 13, 2025, 04:10 PM UTC
Issues with API error rates in AWS eu-west-1 has been resolved.
Major November 12, 2025 Database creation errors 44m Astra Serverless DB
Started Nov 12, 2025, 05:13 AM UTC· resolved Nov 12, 2025, 05:57 AM UTC
- investigating Nov 12, 2025, 05:13 AM UTC
We are currently investigating errors affecting the creation and initialization of new databases. Our team is actively working to identify the cause and will provide an update as soon as more information is available.
- monitoring Nov 12, 2025, 05:42 AM UTC
We have identified and resolved the issue that was preventing new database creations from completing successfully. We will continue monitoring creation workflows.
- resolved Nov 12, 2025, 05:57 AM UTC
Database creation issues have been resolved.
Minor November 4, 2025 Degraded performance on Astra Serverless databases in AWS us-west-2 6h 13m AWS us-west-2
Started Nov 04, 2025, 08:50 AM UTC· resolved Nov 04, 2025, 03:03 PM UTC
- investigating Nov 04, 2025, 08:50 AM UTC
We are currently investigating request errors affecting databases in the AWS us-west-2 region. Our team is actively working to identify the cause and will provide an update as soon as more information is available
- monitoring Nov 04, 2025, 09:17 AM UTC
Request errors affecting databases in the AWS us-west-2 region have recovered. Our team is continuing to monitor the situation to ensure stability.
- resolved Nov 04, 2025, 03:03 PM UTC
This incident has been resolved.
Major October 20, 2025 Degraded performance due to AWS issues in US-EAST-1 Region 16h 33m AWS us-east-2, Google Cloud Platform Identity & Security, Astra Portal, westus2 and 26 more
Started Oct 20, 2025, 09:56 AM UTC· resolved Oct 21, 2025, 02:30 AM UTC
- monitoring Oct 20, 2025, 09:56 AM UTC
We're aware of ongoing issues in AWS which are impacting services in us-east1. Customers may see issues with databases in this region, and with database operations globally (e.g. create, hibernate, change settings).
- monitoring Oct 20, 2025, 01:04 PM UTC
All services should be restored and we're actively monitoring the situation
- resolved Oct 21, 2025, 02:30 AM UTC
This incident has been resolved.
Minor October 14, 2025 Database Creation/Expansion Failures 3h 37m Astra Classic DB, Astra Serverless DB
Started Oct 14, 2025, 07:51 PM UTC· resolved Oct 14, 2025, 11:29 PM UTC
- investigating Oct 14, 2025, 07:51 PM UTC
We are currently investigating an issue with workflow failures. The following workflows are impacted in all clouds and regions: Astra Classic - Database Creation/Expansion/Termination/Park Astra Serverless - Database Creation/Termination/Hibernation/Adding regions Traffic to your existing databases is not impacted.
- monitoring Oct 14, 2025, 10:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2025, 11:29 PM UTC
This incident has been resolved.
Major October 8, 2025 GCP us-east1: Astra Serverless Query and Connection Failures 6h 53m Astra Serverless DB
Started Oct 08, 2025, 06:21 PM UTC· resolved Oct 09, 2025, 01:14 AM UTC
- investigating Oct 08, 2025, 06:21 PM UTC
We are currently investigating this issue.
- identified Oct 08, 2025, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 08, 2025, 06:35 PM UTC
Failures in the authorization service for the region led to connection failures for applications. The problem should be resolved now, and we are monitoring to ensure resolution.
- resolved Oct 09, 2025, 01:14 AM UTC
This incident has been resolved.
Minor September 26, 2025 Database creation failing 9h 57m AWS us-east-2, Google Cloud Platform Identity & Security, westus2, AWS us-west-2 and 24 more
Started Sep 26, 2025, 09:14 AM UTC· resolved Sep 26, 2025, 07:12 PM UTC
- investigating Sep 26, 2025, 09:14 AM UTC
We're aware of a situation with new database creations failing, similar to the earlier incident. The investigation is on-going.
- resolved Sep 26, 2025, 07:12 PM UTC
This incident has been resolved.
Minor August 11, 2025 Newly created databases are experiencing token issues in select regions (us-east1, us-east2) 1h 13m Astra Serverless DB
Started Aug 11, 2025, 12:32 AM UTC· resolved Aug 11, 2025, 01:46 AM UTC
- investigating Aug 11, 2025, 12:32 AM UTC
We’re investigating a permissions issue in select regions that is preventing new tokens from working for newly created databases. Existing databases are not impacted.
- identified Aug 11, 2025, 12:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 11, 2025, 01:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 11, 2025, 01:46 AM UTC
This incident has been resolved.
Minor August 9, 2025 Astra Databases – Creation and Resumption Issues 42m Astra Classic DB, Astra Serverless DB
Started Aug 09, 2025, 01:46 AM UTC· resolved Aug 09, 2025, 02:29 AM UTC
- investigating Aug 09, 2025, 01:46 AM UTC
We are currently investigating an issue with Astra that is impacting the creation of new Astra DB Serverless and Classic databases and the resumption of hibernated Serverless databases.
- identified Aug 09, 2025, 01:46 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 09, 2025, 02:29 AM UTC
This issue has been resolved.
Minor June 24, 2025 Degraded Performance in Azure WestEurope for Astra Serverless Databases 4h 32m westeurope
Started Jun 24, 2025, 05:01 AM UTC· resolved Jun 24, 2025, 09:34 AM UTC
- investigating Jun 24, 2025, 05:01 AM UTC
We are currently investigating an issue affecting Astra DB Serverless databases in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
- identified Jun 24, 2025, 08:21 AM UTC
We’ve observed a significant drop in error rates and improvement in overall system responsiveness. This indicates partial recovery, but we are still actively working to confirm full service stability. Our engineering team continues to investigate the underlying cause and is closely monitoring the situation.
- monitoring Jun 24, 2025, 08:25 AM UTC
We’ve observed continued improvement in error rates and system responsiveness. A fix has been implemented, and we are now closely monitoring the system to ensure that service remains stable.
- resolved Jun 24, 2025, 09:34 AM UTC
This incident has been resolved.
Major June 20, 2025 Degraded Performance in Azure WestEurope for Astra Serverless 2h 49m westeurope
Started Jun 20, 2025, 03:58 AM UTC· resolved Jun 20, 2025, 06:47 AM UTC
- investigating Jun 20, 2025, 03:58 AM UTC
We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.
- identified Jun 20, 2025, 04:28 AM UTC
We have identified the cause of the issue and are working on mitigation steps to restore full service performance.
- monitoring Jun 20, 2025, 04:37 AM UTC
We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.
- resolved Jun 20, 2025, 06:47 AM UTC
This incident has been resolved.
Minor June 19, 2025 Customers in Azure West Europe are seeing intermittent connectivity issues 1h 5m westeurope
Started Jun 19, 2025, 06:46 AM UTC· resolved Jun 19, 2025, 07:52 AM UTC
- investigating Jun 19, 2025, 06:46 AM UTC
We are currently investigating this issue.
- monitoring Jun 19, 2025, 07:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 19, 2025, 07:52 AM UTC
This incident has been resolved.
Major June 12, 2025 Astra Serverless: Sporadic read failures in GCP 21h 28m Astra Serverless DB
Started Jun 12, 2025, 06:19 PM UTC· resolved Jun 13, 2025, 03:48 PM UTC
- investigating Jun 12, 2025, 06:19 PM UTC
We are currently investigating an issue with sporadic read failures in Astra Serverless databases in GCP. This issue is isolated to GCP only.
- identified Jun 12, 2025, 06:46 PM UTC
Please be aware that a global GCP-impacting event is impacting Astra databases hosted in GCP. We are working with GCP and are closely monitoring the situation.
- identified Jun 12, 2025, 07:04 PM UTC
Here is the GCP incident: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- identified Jun 12, 2025, 07:21 PM UTC
We are pausing all traffic to the GCP us-central1 region to protect against potential data loss due to failure to interact with the remote storage. Once GCP has recovered in this region, we will be bringing the region back online.
- identified Jun 12, 2025, 08:07 PM UTC
We are seeing a recovery in all regions but us-central1. We are continuing to work with GCP for this region and will bring the region back online once the GCP issue is resolved.
- identified Jun 12, 2025, 08:36 PM UTC
We are bringing GCP us-central1 back online now to allow traffic. Multiple efforts are underway to assess the impact on all GCP databases and ensure everything is working as expected. Some databases are still experiencing timeouts or unavailable exceptions at this time.
- identified Jun 12, 2025, 09:15 PM UTC
We are continuing to work through cleanup efforts to restore all databases across all GCP regions.
- identified Jun 12, 2025, 10:11 PM UTC
Restoration efforts are ongoing as we continue targeted cleanup activities to fully recover all databases across GCP regions. Although we have made progress, the work is still in progress. We will provide further updates as we reach key milestones.
- identified Jun 12, 2025, 11:42 PM UTC
Restoration efforts remain ongoing as we continue targeted cleanup activities. While we’ve made significant progress and many databases have been successfully recovered, a few in the us-central1 region are still in the process of restoring. We will continue to provide updates as we reach key milestones.
- identified Jun 13, 2025, 01:18 AM UTC
We are continuing restoration efforts in the us-central1 region. Most of the impacted databases are now fully operational, while a few are still undergoing recovery steps. We are actively monitoring all remaining instances and will share updates.
- identified Jun 13, 2025, 04:57 AM UTC
Restoration efforts in the us-central-1 region continue to make steady progress. Most affected databases have been fully operational. A few remaining instances are undergoing final recovery steps. Our teams are closely monitoring all systems to ensure stability, and we will continue to share updates as recovery progresses.
- monitoring Jun 13, 2025, 07:52 AM UTC
All of the databases have been recovered. We are continuing to closely monitor the situation.
- resolved Jun 13, 2025, 03:48 PM UTC
This incident has been resolved.
Minor May 23, 2025 Vector Database Creation Failure in AWS us-east-2 1h 19m AWS us-east-2, Astra Serverless DB
Started May 23, 2025, 03:05 AM UTC· resolved May 23, 2025, 04:24 AM UTC
- investigating May 23, 2025, 03:05 AM UTC
We are currently investigating an issue with database creation in AWS us-east-2 region. No impact on existing databases.
- identified May 23, 2025, 03:10 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 23, 2025, 03:44 AM UTC
A fix has been implemented, and we are observing improvements in database creation. We are actively monitoring the situation.
- resolved May 23, 2025, 04:24 AM UTC
This incident has been resolved.
Major May 21, 2025 Elevated rates of Read Failure Exceptions for vector workloads 5h 13m Astra Serverless DB
Started May 21, 2025, 10:20 AM UTC· resolved May 21, 2025, 03:33 PM UTC
- identified May 21, 2025, 10:20 AM UTC
We have identified an issue that affects vector search and SAI queries, and we are working to mitigate and resolve the issue.
- monitoring May 21, 2025, 01:39 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 21, 2025, 02:52 PM UTC
We are continuing to monitor for any further issues.
- resolved May 21, 2025, 03:33 PM UTC
This incident has been resolved.
Minor May 20, 2025 Elevated request error rates in AWS eu-west-1 for Astra Serverless 3h 2m Astra Serverless DB, AWS eu-west-1
Started May 20, 2025, 01:40 PM UTC· resolved May 20, 2025, 04:42 PM UTC
- identified May 20, 2025, 01:40 PM UTC
We have identified a recurring issue, and a fix is being implemented.
- identified May 20, 2025, 02:19 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 20, 2025, 03:27 PM UTC
We have completed adding additional resources to the region and are monitoring the situation. At this time, all databases should no longer be experiencing impact.
- resolved May 20, 2025, 04:42 PM UTC
This incident has been resolved.
Minor April 11, 2025 Hibernated databases are not able to be resumed 12h 12m Astra Serverless DB
Started Apr 11, 2025, 01:17 PM UTC· resolved Apr 12, 2025, 01:30 AM UTC
- identified Apr 11, 2025, 01:17 PM UTC
Databases that were hibernated due to inactivity are not resuming correctly. We have identified the issue and are working on a fix. This has no impact on any active databases.
- resolved Apr 12, 2025, 01:30 AM UTC
This incident has been resolved. Hibernated databases should now be able to be resumed without issue.
Notice March 24, 2025 Unable to create Astra Classic databases 1h 15m Astra Classic DB
Started Mar 24, 2025, 05:37 PM UTC· resolved Mar 24, 2025, 06:52 PM UTC
- investigating Mar 24, 2025, 05:37 PM UTC
We are currently investigating an issue preventing new Astra Classic databases from being created successfully across all cloud providers. This does not impact our Astra Serverless Vector and Non-Vector databases. There is no impact on existing Astra Classic databases.
- identified Mar 24, 2025, 06:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 24, 2025, 06:52 PM UTC
This incident has been resolved.
Notice March 23, 2025 Intermittent Connection Issues In AWS US-East-1 42m AWS us-east-1
Started Mar 23, 2025, 09:33 PM UTC· resolved Mar 23, 2025, 10:16 PM UTC
- identified Mar 23, 2025, 09:33 PM UTC
We have uncovered intermittent connection issues In AWS US-East-1 in Astra Serverless DB. We have identified the root cause and are fixing the issue..
- resolved Mar 23, 2025, 10:16 PM UTC
This incident has been resolved.
Notice March 18, 2025 Issue with new vector databases in GCP us-east1 1h 21m Astra Serverless DB
Started Mar 18, 2025, 02:53 PM UTC· resolved Mar 18, 2025, 04:15 PM UTC
- investigating Mar 18, 2025, 02:53 PM UTC
We are currently investigating an issue in GCP us-east1 for vector databases. Newly created databases and databases resumed from hibernation are failing to start.
- monitoring Mar 18, 2025, 03:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2025, 04:15 PM UTC
This incident has been resolved.