DataStax Astra incident

Newly created databases are experiencing token issues in select regions (us-east1, us-east2)

Minor Resolved View vendor source →

DataStax Astra experienced a minor incident on August 11, 2025 affecting Astra Serverless DB, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 12:32 AM UTC
Resolved
Aug 11, 2025, 01:46 AM UTC
Duration
1h 13m
Detected by Pingoru
Aug 11, 2025, 12:32 AM UTC

Affected components

Astra Serverless DB

Update timeline

  1. investigating Aug 11, 2025, 12:32 AM UTC

    We’re investigating a permissions issue in select regions that is preventing new tokens from working for newly created databases. Existing databases are not impacted.

  2. identified Aug 11, 2025, 12:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 11, 2025, 01:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 11, 2025, 01:46 AM UTC

    This incident has been resolved.