DataStax Astra incident

Degraded Performance in Azure WestEurope for Astra Serverless

Major Resolved View vendor source →

DataStax Astra experienced a major incident on June 20, 2025 affecting westeurope, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 03:58 AM UTC
Resolved
Jun 20, 2025, 06:47 AM UTC
Duration
2h 49m
Detected by Pingoru
Jun 20, 2025, 03:58 AM UTC

Affected components

westeurope

Update timeline

  1. investigating Jun 20, 2025, 03:58 AM UTC

    We are currently investigating an issue affecting Astra DB Serverless instances in the Azure WestEurope region. Customers may experience degraded performance, elevated latencies, or intermittent timeouts when accessing their databases in this region.

  2. identified Jun 20, 2025, 04:28 AM UTC

    We have identified the cause of the issue and are working on mitigation steps to restore full service performance.

  3. monitoring Jun 20, 2025, 04:37 AM UTC

    We have implemented mitigations for the issue impacting Astra DB Serverless performance in the Azure WestEurope region. System behavior has returned to normal. We are currently monitoring the system closely to ensure continued stability before declaring the incident fully resolved.

  4. resolved Jun 20, 2025, 06:47 AM UTC

    This incident has been resolved.