DataStax Astra incident

Elevated API Errors in AWS eu-west-1

Major Resolved View vendor source →

DataStax Astra experienced a major incident on November 13, 2025 affecting Astra Serverless DB, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2025, 11:23 AM UTC
Resolved
Nov 13, 2025, 04:10 PM UTC
Duration
4h 47m
Detected by Pingoru
Nov 13, 2025, 11:23 AM UTC

Affected components

Astra Serverless DB

Update timeline

  1. investigating Nov 13, 2025, 11:23 AM UTC

    We're experiencing an elevated level of API errors in AWS eu-west-1 and are currently investigating the issue.

  2. monitoring Nov 13, 2025, 03:00 PM UTC

    Error rates have reduced and we are continuing to monitor services.

  3. resolved Nov 13, 2025, 04:10 PM UTC

    Issues with API error rates in AWS eu-west-1 has been resolved.