DataStax Astra incident

AstraDB: Service Degradation in aws eu-west-1 Region

Resolved after 2 hours 57 minutes, affecting AWS eu-west-1, on January 12, 2026.

monitoring Jan 13, 2026, 01:53 AM UTC

A fix has been deployed and services are recovering; we continue to monitor the situation closely.

Started
Jan 12, 2026, 11:14 PM UTC
Resolved
Jan 13, 2026, 02:11 AM UTC
Duration
2h 57m
Detected by Pingoru
Jan 12, 2026, 11:14 PM UTC

Affected components

AWS eu-west-1

Update timeline

  1. investigating Jan 12, 2026, 11:14 PM UTC

    We are aware of an ongoing issue within the AstraDB AWS eu-west-1 region that is causing errors and connectivity issues for some Astra databases.

  2. identified Jan 12, 2026, 11:45 PM UTC

    Issue is identified. A fix is being rolled out to affected databases in eu-west-1.

  3. identified Jan 13, 2026, 12:24 AM UTC

    The fix is being rolled out, and we’re seeing recovery across some of the databases.

  4. identified Jan 13, 2026, 01:07 AM UTC

    Following the fix, we are observing recovery across the majority of our databases.

  5. monitoring Jan 13, 2026, 01:53 AM UTC

    A fix has been deployed and services are recovering; we continue to monitor the situation closely.

  6. resolved Jan 13, 2026, 02:11 AM UTC

    This incident has been resolved.

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