Resolved after 6 hours 42 minutes, on April 9, 2025.
Earlier this morning, we identified an incident where outgoing MQTT messages began queueing up, causing delays in message delivery. Our operations team immediately implemented countermeasures by adjusting infrastructure configurations, which successfully increased queue processing rates. The backlog has now been completely cleared, and after a thorough monitoring period, we can confirm the system is operating normally. All MQTT services have returned to optimal performance levels. We apologize for any inconvenience this may have caused. Our engineering team is actively working on improvements to our MQTT infrastructure to prevent similar incidents in the future..
Update timeline
- investigating Apr 09, 2025, 05:24 AM UTC
Our MQTT broker is experiencing processing delays. No data has been lost, and the system should be caught up shortly..
- resolved Apr 09, 2025, 12:06 PM UTC
Earlier this morning, we identified an incident where outgoing MQTT messages began queueing up, causing delays in message delivery. Our operations team immediately implemented countermeasures by adjusting infrastructure configurations, which successfully increased queue processing rates. The backlog has now been completely cleared, and after a thorough monitoring period, we can confirm the system is operating normally. All MQTT services have returned to optimal performance levels. We apologize for any inconvenience this may have caused. Our engineering team is actively working on improvements to our MQTT infrastructure to prevent similar incidents in the future..
Your product runs on more than Datacake
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services