Datacake incident

Git Sync causing missing page content

Minor

Resolved after 5 hours 13 minutes, affecting Docs, on November 2, 2026.

resolved Nov 02, 2026, 07:09 PM UTC

This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [email protected]: mailto:[email protected] and we will investigate promptly.

Started
Nov 02, 2026, 01:56 PM UTC
Resolved
Nov 02, 2026, 07:09 PM UTC
Duration
5h 13m
Detected by Pingoru
Nov 02, 2026, 01:56 PM UTC

Affected components

Docs

Update timeline

  1. investigating Nov 02, 2026, 01:56 PM UTC

    We are investigating an issue where Git Sync operations can cause page content to become empty. Our team is working urgently to resolve this.

  2. monitoring Nov 02, 2026, 03:32 PM UTC

    Cause identified as a build tooling change that affected Git Sync. The change has been rolled back, so new Git Sync operations are no longer affected. Recovery of affected spaces started at 15:00 GMT.

  3. resolved Nov 02, 2026, 07:09 PM UTC

    This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [email protected]: mailto:[email protected] and we will investigate promptly.

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