Datacake incident
GitBook services unavailable
Resolved after 8 hours 25 minutes, affecting Docs, on November 2, 2026.
This incident should be fully resolved. We are continuing our monitoring on the security incident more recently.
Affected components
Update timeline
- identified Nov 02, 2026, 08:26 PM UTC
We’re currently investigating an issue affecting logging in to the GitBook app via SSO, as well as published sites that use authenticated access. Users may be unable to sign in, and visitors to authenticated sites may be unable to load content. Public sites are not affected and are loading as normal. Our team is actively working on a fix and we’ll share another update as soon as we have more information.
- monitoring Nov 03, 2026, 03:37 AM UTC
The incident has now been mitigated and all published content, editing, and Git services are back up. We are continuing to monitor and will post a detailed post-mortem in the next 24 hours.
- monitoring Nov 03, 2026, 03:40 AM UTC
Both app and public content components are operational.
- resolved Nov 03, 2026, 04:52 AM UTC
This incident should be fully resolved. We are continuing our monitoring on the security incident more recently.
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