DAT Freight & Analytics Outage History
DAT Freight & Analytics is up right nowPingoru has recorded 51 incidents for DAT Freight & Analytics: 29 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 7 of 720 (1%) |
| May 2026 | 1 | 22 of 744 (3%) |
| June 2026 | 5 | 250 of 720 (35%) |
| July 2026 | 6 | 48 of 744 (6%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 5 | 160 of 720 (22%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 102 (0%) |
Incidents, newest first
Major October 21, 2026 TEST 6m
Started Oct 21, 2026, 09:36 PM UTC· resolved Oct 21, 2026, 09:42 PM UTC
- investigating Oct 21, 2026, 09:36 PM UTC
TEST
Major September 29, 2026 DAT One Service Interruption 1d 8h DAT One Web (Core)
Started Sep 29, 2026, 01:30 PM UTC· resolved Sep 30, 2026, 10:07 PM UTC
- investigating Sep 29, 2026, 01:30 PM UTC
We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.
- monitoring Sep 29, 2026, 01:56 PM UTC
A fix has been implemented and DAT One services are returning to normal. We are continuing to monitor system performance to ensure full stability before marking this incident as resolved
- resolved Sep 30, 2026, 10:07 PM UTC
This incident has been resolved.
Critical September 28, 2026 DAT One Service Interruption 4h 2m DAT One Web (Core)
Started Sep 28, 2026, 01:34 PM UTC· resolved Sep 28, 2026, 05:37 PM UTC
- investigating Sep 28, 2026, 01:34 PM UTC
We are currently experiencing an unexpected interruption of services with DAT One. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience. An update will be posted in 30 minutes.
- monitoring Sep 28, 2026, 01:56 PM UTC
A fix has been implemented and services across DAT One have been restored. We are actively monitoring system health, error rates, and traffic to ensure complete platform stability. We appreciate your patience while we resolved this issue. A final update will be posted once full recovery is confirmed.
- resolved Sep 28, 2026, 05:37 PM UTC
This incident has been resolved.
Major September 23, 2026 DAT Keypoint Login Issues 5d 6h Keypoint
Started Sep 23, 2026, 10:51 AM UTC· resolved Sep 28, 2026, 05:38 PM UTC
- investigating Sep 23, 2026, 10:51 AM UTC
We are currently investigating an issue that is preventing some users from successfully logging into DAT Keypoint. Affected users may experience timeouts or receive a "Contact your administrator" error. Our engineering team is actively engaged and working to restore full access as quickly as possible. We apologize for any inconvenience and will provide our next update shortly.
- monitoring Sep 23, 2026, 11:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 05:38 PM UTC
This incident has been resolved.
Notice September 17, 2026 Contract Renewal & Service Provisioning — Temporary Service Disruption 7d 3h
Started Sep 17, 2026, 01:53 PM UTC· resolved Sep 24, 2026, 05:25 PM UTC
- identified Sep 17, 2026, 01:53 PM UTC
We are currently experiencing internal issues affecting contract renewals. As a result, some accounts may be temporarily out of service. We are actively working to resolve this and update the affected contracts and accounts. We appreciate your patience during this time and We'll provide updates as we progress.
- monitoring Sep 17, 2026, 02:32 PM UTC
Root cause identified and fix deployed. Affected accounts are being restored and customers are regaining service access. Full restoration is underway with completion expected within the next 30 minutes. We appreciate your patience and will update you once this is fully resolved.
- resolved Sep 24, 2026, 05:25 PM UTC
This incident has been resolved.
Minor September 3, 2026 Issue with DAT 3rd Party Provider 32m Amenity Searching, DAT One Web (Core), CarrierWatch, Power Mobile and 18 more
Started Sep 03, 2026, 10:07 PM UTC· resolved Sep 03, 2026, 10:40 PM UTC
- monitoring Sep 03, 2026, 10:07 PM UTC
There is currently an issue with one of our 3rd party providers that is impacting DAT services. We are continuing to work with our provider and will provide an update shortly.
- monitoring Sep 03, 2026, 10:13 PM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 03, 2026, 10:39 PM UTC
We are starting to see some recovery from our 3rd party provider, but we are continuing to monitor service health across the platform.
- resolved Sep 03, 2026, 10:40 PM UTC
Our engineering teams have validated platform health and confirmed the issue is resolved with our 3rd party provider.
Major July 27, 2026 Issue Affecting Load Search in DAT One 1h 2m DAT One Web (Core)
Started Jul 27, 2026, 02:02 PM UTC· resolved Jul 27, 2026, 03:04 PM UTC
- investigating Jul 27, 2026, 02:02 PM UTC
We are aware that some users are unable to post or search for loads right now in DAT One. Status: Engineers are actively investigating and resolving the issue. Next Steps: Please check back shortly or monitor status.dat.com for real-time progress updates. Thank you for your patience while we get things back up and running.
- identified Jul 27, 2026, 02:56 PM UTC
We have identified the issue impacting load searching, and engineers are actively working on a resolution. Some users may continue to experience interruptions while mitigation and recovery efforts are in progress. Please continue to monitor status.dat.com for real-time updates. Thank you for your patience while we get things back up and running.
- resolved Jul 27, 2026, 03:04 PM UTC
The issue impacting load searching has been resolved, and services are operating normally again. Engineers will continue to monitor closely to ensure stability. Thank you for your patience while we worked to restore service.
Major July 21, 2026 Issue Affecting Load Posting 1h 18m DAT One Web (Core)
Started Jul 21, 2026, 02:53 PM UTC· resolved Jul 21, 2026, 04:12 PM UTC
- investigating Jul 21, 2026, 02:53 PM UTC
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.
- monitoring Jul 21, 2026, 04:06 PM UTC
We have resolved the issue with load postings and are continuing to monitor health of our systems.
- resolved Jul 21, 2026, 04:12 PM UTC
The issue affecting load postings has been resolved, and services are operating normally again. Our engineering team will continue to monitor system health to ensure continued stability. Thank you for your patience.
Major July 20, 2026 Posting Enrichment Lag 1h 3m DAT One Web (Core)
Started Jul 20, 2026, 04:01 PM UTC· resolved Jul 20, 2026, 05:05 PM UTC
- investigating Jul 20, 2026, 04:01 PM UTC
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available.
- resolved Jul 20, 2026, 05:05 PM UTC
This incident has been resolved.
Minor July 10, 2026 Investigating: Issues with Load Posting via DAT One Web and TMS 2h 39m DAT One Web (Core), TMS Transportation Management Software
Started Jul 10, 2026, 01:06 PM UTC· resolved Jul 10, 2026, 03:45 PM UTC
- investigating Jul 10, 2026, 01:06 PM UTC
We are currently investigating an issue affecting load postings. Some customers may experience a lag or be unable to post loads via DAT One Web or through their TMS integrations. Our engineering team is actively working to resolve the issue, and we will provide another update as soon as more information is available. We apologize for the inconvenience.
- identified Jul 10, 2026, 02:13 PM UTC
Update: Identified Cause & Ongoing Investigation We have identified a potential cause for the load posting issues on DAT One Web and TMS. Our engineering team is currently investigating this lead and working on a resolution. We will provide another update as soon as we have more information. Thank you for your continued patience.
- monitoring Jul 10, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2026, 03:45 PM UTC
This incident has been resolved.
Minor July 7, 2026 Investigating Posting Issues on DAT One Web 1d DAT One Web (Core)
Started Jul 07, 2026, 01:21 PM UTC· resolved Jul 08, 2026, 02:04 PM UTC
- investigating Jul 07, 2026, 01:21 PM UTC
We are currently experiencing an issue affecting the posting, reposting, and copying of loads on the DAT One web platform. Our engineering team is actively investigating and working on a fix. We will provide another update as soon as more information is available. Workaround: If you have an active integration setup (such as a TMS or API connection), you can continue to post your loads through that channel in the meantime. We apologize for the inconvenience.
- resolved Jul 08, 2026, 02:04 PM UTC
This incident has been resolved.
Minor July 1, 2026 Multi-Shipments Feature Unavailable for Brokers 4h 11m DAT One Web (Core)
Started Jul 01, 2026, 12:38 PM UTC· resolved Jul 01, 2026, 04:50 PM UTC
- investigating Jul 01, 2026, 12:38 PM UTC
Identified: We are currently experiencing technical difficulties with the Multi-Shipments feature on the DAT One web platform for brokers being unable to create multi-shipments at this time. Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.
- investigating Jul 01, 2026, 12:39 PM UTC
We are continuing to investigate this issue.
- identified Jul 01, 2026, 01:06 PM UTC
Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web).
- monitoring Jul 01, 2026, 01:28 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 01, 2026, 02:05 PM UTC
Users are currently unable to process broker multi-shipment uploads or utilize broker workgroups on DAT One (Web). Current Action: The engineering team is fully engaged and working on a fix. Next Update: We will post our next status update as new information becomes available. Thank you for your patience while we work to restore full functionality.
- monitoring Jul 01, 2026, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 04:50 PM UTC
This incident has been resolved.
Minor June 24, 2026 Carrier Watchlist Import and Insurance Update Issues 23h 38m CarrierWatch, Keypoint
Started Jun 24, 2026, 02:18 PM UTC· resolved Jun 25, 2026, 01:56 PM UTC
- investigating Jun 24, 2026, 02:18 PM UTC
We are currently experiencing a technical issue where integration is unable to import watchlists for carriers as well as being unable to update carrier insurance. Current Action: Our engineering team has been engaged and is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix is deployed.
- resolved Jun 25, 2026, 01:56 PM UTC
This incident has been resolved.
Critical June 24, 2026 Carrier access issues affecting Trucker Tools Load Board 1h 13m Trucker Tools Web (Smart Load Board & Carrier Book A Load)
Started Jun 24, 2026, 01:51 PM UTC· resolved Jun 24, 2026, 03:04 PM UTC
- investigating Jun 24, 2026, 01:51 PM UTC
We are currently aware of a service disruption impacting users accessing the carrier load board and our teams are actively investigating the issue. Rest assured that our technical teams are working to identify the root cause and restore normal service as quickly as possible. Please Note: • This only affects carrier access to the load board.. • Tracking and app usage are not affected.. At this time, we do not have an estimated resolution time, but we will continue to provide updates as more information becomes available. We appreciate your patience and understanding while we work through this issue. If you have any additional questions or need assistance, please don't hesitate to reach out.
- resolved Jun 24, 2026, 03:04 PM UTC
This incident has been resolved.
Minor June 23, 2026 CarrierWatch is incorrectly flagging some carriers as having inactive authority 8d 1h CarrierWatch
Started Jun 23, 2026, 03:06 PM UTC· resolved Jul 01, 2026, 04:07 PM UTC
- investigating Jun 23, 2026, 03:06 PM UTC
We are currently investigating a technical issue causing CarrierWatch to send incorrect automated emails that flag some carriers as having inactive authority. Customers may receive alerts stating a carrier's authority is inactive when that status is inaccurate. Our engineering team is actively working on a resolution. We sincerely apologize for the inconvenience and confusion this may cause. We will provide another update as soon as more information is available or a fix has been deployed.
- identified Jun 23, 2026, 04:31 PM UTC
We have identified an issue where Carrierwatch was sending incorrect automated emails that flag some carriers as having inactive authority. Our engineering teams have identified the issue and disabled those alert e-mails. Some previously sent messages may still be queued on customer e-mail systems. We sincerely apologize for the inconvenience and confusion this may have caused.
- monitoring Jun 23, 2026, 06:09 PM UTC
We identified an issue impacting CarrierWatch email notifications and temporarily suspended notifications while we implemented a fix. The fix has now been applied, and email notifications are working again. We will continue to monitor to ensure normal delivery
- resolved Jul 01, 2026, 04:07 PM UTC
This incident has been resolved.
Major June 5, 2026 Ratecast Forecast Data: Investigating Accuracy Issue 2d 23h Ratecast
Started Jun 05, 2026, 04:37 PM UTC· resolved Jun 08, 2026, 03:58 PM UTC
- investigating Jun 05, 2026, 04:37 PM UTC
We are aware of an issue affecting Ratecast forecast projections on select lanes. Our team is actively investigating and working toward a full resolution. We will provide updates as our investigation progresses. We apologize for any inconvenience this may cause.
- resolved Jun 08, 2026, 03:58 PM UTC
This incident has been resolved.
Major June 3, 2026 DAT One Service Disruption 1h 18m DAT One Web (Core)
Started Jun 03, 2026, 07:52 PM UTC· resolved Jun 03, 2026, 09:11 PM UTC
- investigating Jun 03, 2026, 07:52 PM UTC
We are currently investigating reports of intermittent errors and accessibility issues affecting some DAT One users. Our team is actively working to identify the cause and restore full service. We will continue to provide updates as our investigation progresses. We apologize for the inconvenience.
- identified Jun 03, 2026, 08:57 PM UTC
We have identified the cause of the issue affecting some DAT One users and our team is actively working on a resolution. Users may continue to experience intermittent errors while we implement a fix. We will provide updates as we make progress. We apologize for the inconvenience.
- identified Jun 03, 2026, 09:00 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 03, 2026, 09:11 PM UTC
The issue affecting DAT One has been resolved and services are operating normally. We apologize for any inconvenience this may have caused and thank you for your patience while our team worked to restore full service.
Major May 6, 2026 Service Interruption – FTP/SFTP File Transfers 21h 29m CarrierWatch, Loadlink Web, TMS Transportation Management Software
Started May 06, 2026, 03:39 AM UTC· resolved May 07, 2026, 01:09 AM UTC
- investigating May 06, 2026, 03:39 AM UTC
We are currently experiencing an unexpected interruption of some DAT services. Engineers are working to restore service as soon as possible. We appreciate your business and sincerely apologize for the inconvenience.
- resolved May 07, 2026, 01:09 AM UTC
This incident has been resolved.
Notice April 28, 2026 Convoy Platform Maintenance 1h 13m
Started Apr 28, 2026, 07:22 PM UTC· resolved Apr 28, 2026, 08:35 PM UTC
- identified Apr 28, 2026, 07:22 PM UTC
We're currently experiencing an unscheduled maintenance window that is impacting both broker and carrier ability to log in and interact with the Convoy Platform. Our team is actively working on a fix and this is our top priority right now. We'll send a follow-up as soon as the platform is fully restored. We apologize for any disruption to your operations and appreciate your patience. — The Convoy Team
- resolved Apr 28, 2026, 08:35 PM UTC
The service disruption affecting the Convoy Platform has been resolved. Brokers and carriers should now be able to log in and interact with the platform as normal.
Major April 15, 2026 Service Disruption Affecting TMS Postings and CarrierWatch Access 2h 27m CarrierWatch, TMS Transportation Management Software
Started Apr 15, 2026, 12:40 PM UTC· resolved Apr 15, 2026, 03:07 PM UTC
- investigating Apr 15, 2026, 12:40 PM UTC
Posting via TMS is currently unavailable. Connectivity to CarrierWatch is impacted, and API rate calls are also affected. Some customers may be unable to post trucks or loads via their TMS or access CarrierWatch. We are actively working to resolve the issue and will provide an update as soon as possible. We apologize for the inconvenience and appreciate your patience.
- monitoring Apr 15, 2026, 02:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 03:07 PM UTC
This incident has been resolved.
Major April 14, 2026 Posting via TMS is currently unavailable, and connectivity to CarrierWatch is impacted. 1h 6m CarrierWatch, TMS Transportation Management Software
Started Apr 14, 2026, 01:57 PM UTC· resolved Apr 14, 2026, 03:03 PM UTC
- investigating Apr 14, 2026, 01:57 PM UTC
We are currently experiencing a service disruption affecting TMS postings and CarrierWatch logins. Some customers may be unable to post trucks or loads via their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 14, 2026, 02:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 14, 2026, 03:03 PM UTC
This incident has been resolved.
Minor April 13, 2026 Posting and editing loads is currently unavailable. 23m DAT One Web (Core)
Started Apr 13, 2026, 03:38 PM UTC· resolved Apr 13, 2026, 04:01 PM UTC
- investigating Apr 13, 2026, 03:38 PM UTC
We are currently experiencing a service disruption affecting editing and positing shipments via DAT One web and TMS postings. Some customers may be unable to post loads via DAT One web and their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Please follow status.dat.com for updates.
- resolved Apr 13, 2026, 04:01 PM UTC
This incident has been resolved.
Major April 1, 2026 Posting via TMS is currently unavailable, and connectivity to CarrierWatch is impacted. 2h 30m CarrierWatch, TMS Transportation Management Software
Started Apr 01, 2026, 01:38 PM UTC· resolved Apr 01, 2026, 04:09 PM UTC
- investigating Apr 01, 2026, 01:38 PM UTC
We are currently experiencing a service disruption affecting TMS postings and CarrierWatch logins. Some customers may be unable to post trucks or loads via their TMS. We apologize for the inconvenience and are actively working to resolve the issue. We will provide an update as soon as possible. Thank you for your patience.
- monitoring Apr 01, 2026, 03:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2026, 04:09 PM UTC
This incident has been resolved.
Major March 13, 2026 RateView and Related Services – Rates Currently Unavailable 5h 51m RateView, CarrierWatch
Started Mar 13, 2026, 01:00 PM UTC· resolved Mar 13, 2026, 06:52 PM UTC
- investigating Mar 13, 2026, 01:00 PM UTC
We are currently investigating an issue where RateView is not showing rates. Some customers may see missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Our engineering teams are working to restore normal rate visibility as quickly as possible. We will provide another update as soon as we have more information
- monitoring Mar 13, 2026, 02:56 PM UTC
We recently experienced an issue where some customers saw missing or unavailable pricing in RateView, CarrierWatch, and rate displays within DAT One. Services have been restored and pricing information should now be available again. Our teams are closely monitoring the systems to ensure they remain stable. If you continue to experience issues, please contact DAT Support
- monitoring Mar 13, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 06:52 PM UTC
This incident has been resolved.
Minor March 3, 2026 Keypoint Anywhere is down 1h 22m Keypoint
Started Mar 03, 2026, 02:42 AM UTC· resolved Mar 03, 2026, 04:05 AM UTC
- investigating Mar 03, 2026, 02:42 AM UTC
Some users are unable to connect to Keypoint Anywhere. We are currently working on the issue.
- identified Mar 03, 2026, 03:35 AM UTC
Users should now be able to connect to Keypoint Anywhere. Please try logging in and accessing your reports. If you experience any issues, contact the support team.
- resolved Mar 03, 2026, 04:05 AM UTC
This incident has been resolved.