DAT Freight & Analytics incident
Contract Renewal & Service Provisioning — Temporary Service Disruption
DAT Freight & Analytics experienced a notice incident on September 17, 2026, lasting 7d 3h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 17, 2026, 01:53 PM UTC
We are currently experiencing internal issues affecting contract renewals. As a result, some accounts may be temporarily out of service. We are actively working to resolve this and update the affected contracts and accounts. We appreciate your patience during this time and We'll provide updates as we progress.
- monitoring Sep 17, 2026, 02:32 PM UTC
Root cause identified and fix deployed. Affected accounts are being restored and customers are regaining service access. Full restoration is underway with completion expected within the next 30 minutes. We appreciate your patience and will update you once this is fully resolved.
- resolved Sep 24, 2026, 05:25 PM UTC
This incident has been resolved.