Resolved after 22 minutes, affecting Agents API, on November 3, 2026.
The issue affecting V4 agents has been resolved. A bad configuration prevent the agents from connecting to new sessions - after fixing the configuration systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.
Affected components
Update timeline
- investigating Nov 03, 2026, 09:52 AM UTC
We are currently investigating reports of an issue affecting users ability to connect with v4 agents . Our team is working to identify the root cause. We will provide an update as soon as more information is available.
- resolved Nov 03, 2026, 10:15 AM UTC
The issue affecting V4 agents has been resolved. A bad configuration prevent the agents from connecting to new sessions - after fixing the configuration systems are operating normally. We appreciate your patience and apologize for any inconvenience caused.
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