Cybersource experienced a major incident on August 8, 2026 affecting Worldpay VAP, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 08, 2026, 06:53 PM UTC
Cybersource is aware of an issue that is currently affecting Worldpay transaction processing. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience payment processing error messages. Reported Start Time: 03 August 2026, 21:14 GMT Next Update: As status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC26672537
- resolved Aug 08, 2026, 09:13 PM UTC
After further investigation, No Cybersource client impact was confirmed. Next Update: No further updates. Cybersource Support Center Incident #: INC26672537