Is CyberArk EMP down?
Last checked 4m agoActive incident: Idira Identity Cloud Service Advisory - SMS Failure [Israel]
CyberArk EMP is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.
Real-time CyberArk EMP status, recent outages, and incident history: pulled directly from CyberArk EMP's official status page at status.cyberark.com every 5 minutes. Pingoru tracks 25 CyberArk EMP services and has captured 22 incidents in the last 90 days (99.07% uptime). Get email, Slack, Discord, or webhook alerts the moment CyberArk EMP reports a new incident, free for 3 monitors, no credit card.
Active incident 1
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Timeline · 6 updates
- investigating · Nov 01, 2026, 09:03 AM UTC
Our provider for messaging is currently experiencing partial service degradation. As a result, some customers in Israel may be experiencing SMS delivery delays or failure. Other authentication mechanisms (OTP, mobile auth, QR code, etc) have not been identified as degraded and should continue to function per normal operation. Next Update: 30 minutes or upon earlier status change
- identified · Nov 01, 2026, 09:49 AM UTC
We've confirmed there is a problem with the downstream SMS provider Vendor, we're working with them to permanently resolve it. Meanwhile, We provided a workaround for our affected Users. Thank you for your patience and cooperation.
- identified · Nov 01, 2026, 01:06 PM UTC
Still investigating the root cause with our SMS vendor. In the meantime, we are actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change
- identified · Nov 01, 2026, 01:40 PM UTC
We are still investigating the root cause with our SMS vendor while actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change
- identified · Nov 01, 2026, 02:40 PM UTC
We are still investigating the root cause with our SMS vendor while actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change Thank you for your patience and cooperation.
- identified · Nov 01, 2026, 06:18 PM UTC
We are continuing to investigate the root cause in coordination with our SMS service provider while actively deploying workarounds for impacted users. Next update: In 30 minutes, or sooner if significant progress is made. Thank you for your continued patience.
Latest: We are continuing to investigate the root cause in coordination with our SMS service provider while actively deploying workarounds for impacted users. Next update: In 30 minutes, o…
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Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Nov 01, 2026, 04:01 PM UTC
Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for us-east-1. We have fixed the issue and are services are back to operational state. Sunday, 1 November 2026 ‐ 15:37 — 15:49 UTC
Latest: Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for us-east-1. We have fixed the issue and are services are back to operational…
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Timeline · 1 update
- resolved · Nov 01, 2026, 03:49 PM UTC
Some customers may experience slowness or failure when accessing the Idira Identity Security Platform access degradation.
Latest: Some customers may experience slowness or failure when accessing the Idira Identity Security Platform access degradation.
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Timeline · 2 updates
- investigating · Oct 24, 2026, 05:45 AM UTC
We are currently investigating an issue preventing users from establishing connections through SIA across all protocols. Our engineering team is working to restore full service availability. Impact: Users are unable to connect through SIA using any supported protocol. Next update: 60 minutes or sooner if new information becomes available.
- resolved · Oct 24, 2026, 06:09 AM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 1 update
- resolved · Oct 24, 2026, 06:16 AM UTC
Some customers in sa-east-1 (Sao Paulo) may have experienced issues with slowness or failure when logging into or working within the Idira Identity Portal We identified the root cause and have applied a fix. Currently, the services are back to normal. We continue monitoring the service. Thank you for your patience and co-operation.
Latest: Some customers in sa-east-1 (Sao Paulo) may have experienced issues with slowness or failure when logging into or working within the Idira Identity Portal We identified the root ca…
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Timeline · 2 updates
- investigating · Oct 24, 2026, 05:36 AM UTC
Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for sa-east-1 (sao paulo) region. Our engineers are currently investigating a service degradation issue. Next Update: 60 minutes or upon earlier status change.
- resolved · Oct 24, 2026, 06:03 AM UTC
This incident is now resolved. All services are now functioning as per normal service operations
Latest: This incident is now resolved. All services are now functioning as per normal service operations
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See the full CyberArk EMP outage history
17 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Sorryapp Public · 25 components checked every 5 minutesThe longest incident in the last year, Idira Identity Cloud Services Advisory - Partial Service Degradation on November 1, 2026, ran for 12 hours. 58 maintenance windows announced in the same period.
Latest incidents
- Privilege Cloud - Identity Services login issues in us-east-1
Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for us-east-1. We have fixed the issue and are services…
- Idira Identity Cloud Service Advisory - SMS Failure [Israel]
Our provider for messaging is currently experiencing partial service degradation. As a result, some customers in Israel may be experiencing SMS delivery delays…
- Idira Identity Cloud Services Advisory - Partial Service Degradation
Some customers may experience slowness or failure when accessing the Idira Identity Security Platform access degradation.
- Started Nov 01, 2026, 03:37 PM UTC · Resolved Nov 01, 2026, 03:49 PM UTC · 12m
- Started Nov 01, 2026, 09:03 AM UTC · ● 12h 18m
- Started Nov 01, 2026, 03:40 AM UTC · Resolved Nov 01, 2026, 03:46 PM UTC · 12h 6m
- Started Oct 24, 2026, 05:10 AM UTC · Resolved Oct 24, 2026, 06:09 AM UTC · 59m
- Idira Identity Cloud Service Advisory - Partial Performance Degradation on sa-east-1 (Sao Paulo) ResolvedStarted Oct 24, 2026, 05:09 AM UTC · Resolved Oct 24, 2026, 05:58 AM UTC · 49m
- Started Oct 24, 2026, 05:09 AM UTC · Resolved Oct 24, 2026, 06:03 AM UTC · 54m
- Started Oct 10, 2026, 01:05 PM UTC · Resolved Oct 10, 2026, 11:03 PM UTC · 9h 58m
- Started Oct 10, 2026, 05:05 AM UTC · Resolved Oct 10, 2026, 08:44 AM UTC · 3h 39m