Is CyberArk EMP down?

Last checked 4m ago
Current status
CyberArk EMP is having a partial outage

Active incident: Idira Identity Cloud Service Advisory - SMS Failure [Israel]

CyberArk EMP is reporting a partial outage right now (last checked 4m ago). Some components are affected; others remain operational.

Real-time CyberArk EMP status, recent outages, and incident history: pulled directly from CyberArk EMP's official status page at status.cyberark.com every 5 minutes. Pingoru tracks 25 CyberArk EMP services and has captured 22 incidents in the last 90 days (99.07% uptime). Get email, Slack, Discord, or webhook alerts the moment CyberArk EMP reports a new incident, free for 3 monitors, no credit card.

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CyberArk EMP uptime 99.07% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 12h 18m
    Started Nov 01, 2026, 09:03 AM UTC
    Timeline · 6 updates
    • investigating · Nov 01, 2026, 09:03 AM UTC

      Our provider for messaging is currently experiencing partial service degradation. As a result, some customers in Israel may be experiencing SMS delivery delays or failure. Other authentication mechanisms (OTP, mobile auth, QR code, etc) have not been identified as degraded and should continue to function per normal operation. Next Update: 30 minutes or upon earlier status change

    • identified · Nov 01, 2026, 09:49 AM UTC

      We've confirmed there is a problem with the downstream SMS provider Vendor, we're working with them to permanently resolve it. Meanwhile, We provided a workaround for our affected Users. Thank you for your patience and cooperation.

    • identified · Nov 01, 2026, 01:06 PM UTC

      Still investigating the root cause with our SMS vendor. In the meantime, we are actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change

    • identified · Nov 01, 2026, 01:40 PM UTC

      We are still investigating the root cause with our SMS vendor while actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change

    • identified · Nov 01, 2026, 02:40 PM UTC

      We are still investigating the root cause with our SMS vendor while actively implementing workarounds for affected users Next Update: 30 minutes or upon earlier status change Thank you for your patience and cooperation.

    • identified · Nov 01, 2026, 06:18 PM UTC

      We are continuing to investigate the root cause in coordination with our SMS service provider while actively deploying workarounds for impacted users. Next update: In 30 minutes, or sooner if significant progress is made. Thank you for your continued patience.

    Latest: We are continuing to investigate the root cause in coordination with our SMS service provider while actively deploying workarounds for impacted users. Next update: In 30 minutes, o…

Recent outages & incidents

Past 90 days
  1. Resolved 12m
    Started Nov 01, 2026, 03:37 PM UTC · Resolved Nov 01, 2026, 03:49 PM UTC
    Timeline · 1 update
    • resolved · Nov 01, 2026, 04:01 PM UTC

      Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for us-east-1. We have fixed the issue and are services are back to operational state. Sunday, 1 November 2026 ‐ 15:37 — 15:49 UTC

    Latest: Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for us-east-1. We have fixed the issue and are services are back to operational…

  2. Resolved 12h 6m
    Started Nov 01, 2026, 03:40 AM UTC · Resolved Nov 01, 2026, 03:46 PM UTC
    Timeline · 1 update
    • resolved · Nov 01, 2026, 03:49 PM UTC

      Some customers may experience slowness or failure when accessing the Idira Identity Security Platform access degradation.

    Latest: Some customers may experience slowness or failure when accessing the Idira Identity Security Platform access degradation.

  3. Resolved 59m
    Started Oct 24, 2026, 05:10 AM UTC · Resolved Oct 24, 2026, 06:09 AM UTC
    Timeline · 2 updates
    • investigating · Oct 24, 2026, 05:45 AM UTC

      We are currently investigating an issue preventing users from establishing connections through SIA across all protocols. Our engineering team is working to restore full service availability. Impact: Users are unable to connect through SIA using any supported protocol. Next update: 60 minutes or sooner if new information becomes available.

    • resolved · Oct 24, 2026, 06:09 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  4. Resolved 49m
    Started Oct 24, 2026, 05:09 AM UTC · Resolved Oct 24, 2026, 05:58 AM UTC
    Timeline · 1 update
    • resolved · Oct 24, 2026, 06:16 AM UTC

      Some customers in sa-east-1 (Sao Paulo) may have experienced issues with slowness or failure when logging into or working within the Idira Identity Portal We identified the root cause and have applied a fix. Currently, the services are back to normal. We continue monitoring the service. Thank you for your patience and co-operation.

    Latest: Some customers in sa-east-1 (Sao Paulo) may have experienced issues with slowness or failure when logging into or working within the Idira Identity Portal We identified the root ca…

  5. Resolved 54m
    Started Oct 24, 2026, 05:09 AM UTC · Resolved Oct 24, 2026, 06:03 AM UTC
    Timeline · 2 updates
    • investigating · Oct 24, 2026, 05:36 AM UTC

      Idira experienced an issue affecting login for Privilege Cloud customers hosted on Identity services for sa-east-1 (sao paulo) region. Our engineers are currently investigating a service degradation issue. Next Update: 60 minutes or upon earlier status change.

    • resolved · Oct 24, 2026, 06:03 AM UTC

      This incident is now resolved. All services are now functioning as per normal service operations

    Latest: This incident is now resolved. All services are now functioning as per normal service operations

See the full CyberArk EMP outage history

17 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse CyberArk EMP outage history →

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Incident record

Since April 2026 · Sorryapp Public · 25 components checked every 5 minutes
22incidents recorded
22last 12 months
22last 90 days
3 hourstypical duration, 12 months

The longest incident in the last year, Idira Identity Cloud Services Advisory - Partial Service Degradation on November 1, 2026, ran for 12 hours. 58 maintenance windows announced in the same period.

Latest incidents

Outage history

Past 90 days · 22 incidents View full outage history →