CyberArk EMP incident
Idira Identity Cloud Service Advisory - SMS Failure [Israel]
Ongoing since 09:03 AM UTC.
Our provider for messaging is currently experiencing partial service degradation. As a result, some customers in Israel may be experiencing SMS delivery delays or failure. Other authentication mechanisms (OTP, mobile auth, QR code, etc) have not been identified as degraded and should continue to function per normal operation. Next Update: 30 minutes or upon earlier status change
Update timeline
- investigating Nov 01, 2026, 09:03 AM UTC
Our provider for messaging is currently experiencing partial service degradation. As a result, some customers in Israel may be experiencing SMS delivery delays or failure. Other authentication mechanisms (OTP, mobile auth, QR code, etc) have not been identified as degraded and should continue to function per normal operation. Next Update: 30 minutes or upon earlier status change
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