Resolved after 1 hour 38 minutes, on October 1, 2026.
We saw some slow query response times. Especially for MQTT connections. The operation went back to normal. We are monitoring the situation..
Update timeline
- investigating Oct 01, 2026, 11:28 AM UTC
We observed an issue within the entire Cumulocity platform on the EMEA environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused..
- monitoring Oct 01, 2026, 12:46 PM UTC
We saw some slow query response times. Especially for MQTT connections. The operation went back to normal. We are monitoring the situation..
- resolved Oct 01, 2026, 01:06 PM UTC
This incident has been resolved..
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