pingoru pingoru Crystal Intelligence had 22 outages in the last 2 years totaling 89h 57m of downtime, averaging 0.9 incidents per month.
There were 22 Crystal Intelligence outages since July 23, 2026 totaling 89h 57m of downtime. Each is summarised below. Incident details, duration, and resolution information.
Status: Investigating We are currently investigating an issue affecting sol. Our engineering team is identifying the root cause. Affected components SOL (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting eth. Our engineering team is identifying the root cause. Affected components ETH (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting op. Our engineering team is identifying the root cause. Affected components OP (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting ada. Our engineering team is identifying the root cause. Affected components ADA (Degraded performance)
Status: Monitoring We have identified the root cause of the issue affecting ADA and released a fix. Processing has resumed, and we expect to fully catch up on delayed transactions within approximately 2-3 hours. Until then, ADA screening results and webhook deliveries may still be delayed. No data has been lost; all transactions are safely queued and will be processed in order. We are monitoring the recovery closely and will provide another update once processing has fully caught up. Affected components ADA (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting xrp. Our engineering team is identifying the root cause. Affected components XRP (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting base. Our engineering team is identifying the root cause. Affected components BASE (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting xdc. Our engineering team is identifying the root cause. Affected components XDC (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting xrp. Our engineering team is identifying the root cause. Affected components XRP (Degraded performance)
Status: Identified Our engineering team has identified the cause of the processing delays affecting the XRP network. A fix is currently being tested and is expected to be deployed soon. XRP processing has largely stabilized and is operating near normal levels, although minor delays may still occur until the fix is in place. No data has been lost; all transactions are safely queued and will be processed in order. We will provide our next update once the fix has been deployed or within the next 2-4 hours. Affected components XRP (Degraded performance)
Status: Monitoring A fix has been deployed to production, and XRP processing is now catching up with the latest network activity. Minor delays may still occur while the remaining transactions are being processed. No data has been lost; all transactions are safely queued and will be processed in order. We are monitoring the recovery closely and will provide our next update once processing has fully returned to normal or within the next 2 hours. Affected components XRP (Degraded performance)
Status: Monitoring XRP processing continues to improve following the fix deployed earlier today. Our system is steadily working through transactions that were queued during the earlier disruption, and processing delays are gradually decreasing. Until the backlog is fully cleared, some XRP transactions and screening results may take longer than usual to appear. No data has been lost; all transactions are safely queued and will be processed in order. We continue to monitor the recovery closely and will provide our next update once processing has fully returned to normal. Affected components XRP (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting . Our engineering team is identifying the root cause.
Status: Investigating We are currently investigating an issue affecting Crystal Expert API. Our engineering team is identifying the root cause. Affected components Crystal Expert API (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting bsc. Our engineering team is identifying the root cause. Affected components BSC (Degraded performance)
Status: Investigating We are currently investigating an issue causing data synchronization and processing delays on the BSC network. Our engineering team is actively analyzing the ingestion pipeline to identify the underlying cause and determine remediation steps. All other networks remain fully operational and unaffected. We are monitoring the situation closely and will provide our next update within 30 minutes or as soon as more details become available. Affected components BSC (Degraded performance)
Status: Monitoring A fix has been implemented, and the transaction queue for the BSC network has cleared. Processing times and data synchronization have returned to normal baseline levels. Our engineering team will continue actively monitoring the network's performance to verify prolonged stability before marking this incident as fully resolved. Affected components BSC (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently addressing a temporary service interruption causing brief processing delays on the Cardano (ADA) and Ethereum Classic (ETC) networks. Our engineering team is actively intervening, and synchronization for both networks is expected to resume fully within the next 10 to 15 minutes. Overall platform impact is minimal, and all other chains remain unaffected. We will post a confirmation once services are completely restored. Affected components ADA (Degraded performance) ETH (Degraded performance)
Status: Resolved The issue affecting {{ component.name }} has been resolved. Systems are operating normally. Affected components ADA (Operational) ETH (Operational)
Status: Investigating We are currently investigating an issue affecting bsc. Our engineering team is identifying the root cause. Affected components BSC (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting trx. Our engineering team is identifying the root cause. Affected components TRX (Degraded performance)
Status: Investigating We are currently investigating an issue affecting trx, btc. Our engineering team is identifying the root cause. Affected components BTC (Degraded performance) TRX (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently observing minor processing delays on the Tron network, specifically affecting USDT transactions. During this time, users may experience slight latency in data synchronization, with delays generally remaining under 10 minutes. Our engineering team is actively investigating the cause of these fluctuations and working to return processing times to normal baseline levels. We will provide updates as we learn more. Affected components TRX (Degraded performance)
Status: Investigating Our engineering team is continuing to investigate the minor processing latency affecting Tron (TRX / USDT) transactions. Delays for newly submitted transactions remain steady at under 10 minutes while our team works to resolve the underlying bottleneck. We are monitoring network performance continuously and will provide our next update in approximately 1 hour, or sooner if there is a significant change in status. Affected components TRX (Degraded performance)
Status: Monitoring Over the past hour, we have observed stable performance with no further processing delays across the Tron network. Our engineering team has applied a temporary fix to normalize transaction processing speeds and is preparing a permanent resolution to be deployed shortly. We will keep this incident in a monitoring state to confirm lasting stability before declaring it fully resolved. Affected components TRX (Degraded performance)
Status: Resolved The issue affecting TRX has been resolved. Systems are operating normally. Affected components TRX (Operational)
Status: Investigating We are currently investigating an issue affecting arb. Our engineering team is identifying the root cause. Affected components ARB (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting blocklist evaluation on trx. New trx transactions may not be identified as blocklist interactions. Our engineering team is identifying the root cause. Affected components TRX (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting eth. Our engineering team is identifying the root cause. Affected components ETH (Degraded performance)
Status: Investigating We are currently investigating an issue affecting bsc, eth. Our engineering team is identifying the root cause. Affected components BSC (Degraded performance) ETH (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting . Our engineering team is identifying the root cause.
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting matic. Our engineering team is identifying the root cause. Affected components MATIC (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting Crystal Expert API, Crystal Expert Web, Crystal Public API, Crystal Public Web. Our engineering team is identifying the root cause. Affected components Crystal Expert Web (Degraded performance) Crystal Public API (Degraded performance) Crystal Expert API (Degraded performance) Crystal Public Web (Degraded performance)
Status: Investigating We are currently investigating an issue affecting sol, Crystal Expert API, Crystal Expert Web, Crystal Public API, Crystal Public Web. Our engineering team is identifying the root cause. Affected components Crystal Public Web (Degraded performance) Crystal Expert Web (Degraded performance) SOL (Degraded performance) Crystal Public API (Degraded performance) Crystal Expert API (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.
Status: Investigating We are currently investigating an issue affecting btc. Our engineering team is identifying the root cause. Affected components BTC (Degraded performance)
Status: Resolved The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.