Crystal Intelligence incident
Degraded Performance: Tron Network (TRC-20)
Resolved after 8 hours 55 minutes, affecting TRX, on September 21, 2026.
Over the past hour, we have observed stable performance with no further processing delays across the Tron network. Our engineering team has applied a temporary fix to normalize transaction processing speeds and is preparing a permanent resolution to be deployed shortly. We will keep this incident in a monitoring state to confirm lasting stability before declaring it fully resolved.
Affected components
Update timeline
- investigating Sep 21, 2026, 07:48 AM UTC
We are currently observing minor processing delays on the Tron network, specifically affecting USDT transactions. During this time, users may experience slight latency in data synchronization, with delays generally remaining under 10 minutes. Our engineering team is actively investigating the cause of these fluctuations and working to return processing times to normal baseline levels. We will provide updates as we learn more.
- investigating Sep 21, 2026, 08:14 AM UTC
Our engineering team is continuing to investigate the minor processing latency affecting Tron (TRX / USDT) transactions. Delays for newly submitted transactions remain steady at under 10 minutes while our team works to resolve the underlying bottleneck. We are monitoring network performance continuously and will provide our next update in approximately 1 hour, or sooner if there is a significant change in status.
- monitoring Sep 21, 2026, 10:30 AM UTC
Over the past hour, we have observed stable performance with no further processing delays across the Tron network. Our engineering team has applied a temporary fix to normalize transaction processing speeds and is preparing a permanent resolution to be deployed shortly. We will keep this incident in a monitoring state to confirm lasting stability before declaring it fully resolved.
- resolved Sep 21, 2026, 04:43 PM UTC
The issue affecting TRX has been resolved. Systems are operating normally.
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