Crystal Intelligence incident

Service Incident trx

Resolved after 1 day 15 hours, on September 14, 2026.

resolved Sep 16, 2026, 07:33 AM UTC

The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.

Started
Sep 14, 2026, 03:38 PM UTC
Resolved
Sep 16, 2026, 07:33 AM UTC
Duration
1d 15h
Detected by Pingoru
Sep 14, 2026, 03:38 PM UTC

Update timeline

  1. investigating Sep 14, 2026, 03:38 PM UTC

    We are currently investigating an issue affecting blocklist evaluation on trx. New trx transactions may not be identified as blocklist interactions. Our engineering team is identifying the root cause.

  2. resolved Sep 16, 2026, 07:33 AM UTC

    The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.

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