Transaction Processing Latency Across Multiple Networks

Update timeline

1. investigating Sep 17, 2026, 11:37 AM UTC

   We are currently investigating an issue affecting bsc. Our engineering team is identifying the root cause.

2. resolved Sep 17, 2026, 11:58 AM UTC

   The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.

3. monitoring Sep 17, 2026, 12:35 PM UTC

   Following our earlier resolution update, we identified residual synchronization delays affecting data processing on the BSC network. Our engineering team has applied a fix, and the remaining processing queue is actively clearing. Estimated Time to Resolution: We anticipate processing times will return completely to normal within the next 5 to 10 minutes. We are monitoring the queue closely to ensure full stability.

4. monitoring Sep 17, 2026, 12:48 PM UTC

   Following an initial reduction in the backlog, data processing times on the BSC network have experienced renewed delays. Our engineering team is actively investigating the fluctuating queue and applying additional optimizations to restore steady, consistent processing. We require more time to stabilize the system and ensure full synchronization. We are monitoring the service closely and will provide our next update in 30 minutes or less.

5. monitoring Sep 17, 2026, 01:10 PM UTC

   A fix has been applied to address the data processing delays on the BSC network. The remaining transaction queue is actively clearing, and we anticipate processing times will fully return to normal within the next 10 minutes. Our team is monitoring the system closely to verify ongoing stability.

6. investigating Sep 17, 2026, 01:21 PM UTC

   We have made significant progress in resolving the data processing delays across the affected networks. Processing for BSC, alongside Base, OP, and XLM, has largely stabilized and is returning to normal baseline levels, with only minor residual delays remaining. The primary impact is currently isolated to the Ethereum (ETH) network, where an elevated processing backlog remains active. Our engineering team is focused on clearing the Ethereum queue to restore full synchronization. We will provide our next update as the remaining backlog decreases or within the next 30 minutes.

7. monitoring Sep 17, 2026, 01:26 PM UTC

   Processing queues across all affected networks—including Ethereum—have returned to standard baseline levels, and data synchronization has stabilized. While normal processing speeds have resumed, our engineering team will continue actively monitoring platform performance and queue health to ensure ongoing stability before formally closing the incident. We will share a final confirmation once prolonged stability is verified.

8. resolved Sep 17, 2026, 02:30 PM UTC

   The previously reported issue has been resolved. All systems are operating normally. Our engineering team will continue to monitor the situation.