Criteo incident

Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API components

Major Resolved View vendor source →

Criteo experienced a major incident on April 25, 2026 affecting Campaigns and Campaign and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 02:21 PM UTC
Resolved
Apr 25, 2026, 02:51 PM UTC
Duration
29m
Detected by Pingoru
Apr 25, 2026, 02:21 PM UTC

Affected components

CampaignsCampaignAnalyticsAnalyticsAudiencesAudiencesCatalogCatalogAccount ManagementBilling

Update timeline

  1. investigating Apr 25, 2026, 02:21 PM UTC

    Users may have trouble accessing Commerce Max and/or Commerce Yield component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. investigating Apr 25, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 25, 2026, 02:41 PM UTC

    The issue has been identify and fixed. Criteo's tech team are monitoring.

  4. resolved Apr 25, 2026, 02:51 PM UTC

    Incident has been resolved