Criteo incident

Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API components

Resolved after 29 minutes, affecting Campaigns and Campaign and 1 more, on April 25, 2026.

monitoring Apr 25, 2026, 02:41 PM UTC

The issue has been identify and fixed. Criteo's tech team are monitoring.

Started
Apr 25, 2026, 02:21 PM UTC
Resolved
Apr 25, 2026, 02:51 PM UTC
Duration
29m
Detected by Pingoru
Apr 25, 2026, 02:21 PM UTC

Affected components

CampaignsCampaignAnalyticsAnalyticsAudiencesAudiencesCatalogCatalogAccount ManagementBilling

Update timeline

  1. investigating Apr 25, 2026, 02:21 PM UTC

    Users may have trouble accessing Commerce Max and/or Commerce Yield component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. investigating Apr 25, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 25, 2026, 02:41 PM UTC

    The issue has been identify and fixed. Criteo's tech team are monitoring.

  4. resolved Apr 25, 2026, 02:51 PM UTC

    Incident has been resolved

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