Criteo Outage History

Criteo is up right now

There were 11 Criteo outages since February 26, 2026 totaling 2h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.criteo.com

Major April 25, 2026

Users may have trouble accessing Commerce Max and/or Commerce Yield UI and API components

Detected by Pingoru
Apr 25, 2026, 02:21 PM UTC
Resolved
Apr 25, 2026, 02:51 PM UTC
Duration
29m
Affected: CampaignsCampaignAnalyticsAnalyticsAudiencesAudiencesCatalogCatalogAccount ManagementBillingGatewayAccount SettingsCreativesBillingBalancesoAuthRecommendation
Timeline · 4 updates
  1. investigating Apr 25, 2026, 02:21 PM UTC

    Users may have trouble accessing Commerce Max and/or Commerce Yield component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. investigating Apr 25, 2026, 02:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 25, 2026, 02:41 PM UTC

    The issue has been identify and fixed. Criteo's tech team are monitoring.

  4. resolved Apr 25, 2026, 02:51 PM UTC

    Incident has been resolved

Read the full incident report →

Minor April 25, 2026

Planned maintenance – Retail Media UI and public APIs - 2026 April 25th

Detected by Pingoru
Apr 25, 2026, 02:00 AM UTC
Resolved
Apr 22, 2026, 09:46 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Apr 25, 2026, 02:00 AM UTC

    THIS IS A SCHEDULED EVENT Apr 25, 04:00 - 04:10 CEST Apr 15, 14:33 CEST Scheduled - Planned maintenance – Retail Media UI and public APIs We will perform scheduled maintenance on Saturday, April 25, 2026, from 14:00 to 14:10 UTC (16:00–16:10 CEST). During this window: - The Retail Media UI will be temporarily unavailable. - Public APIs may experience brief, transient errors (a few minutes). No impact is expected on existing campaigns, settings, or reporting data. This maintenance is part of an infrastructure upgrade to improve the reliability and performance of the Retail Media platform. If you rely on our public APIs for bulk operations or reporting, please ensure your integrations can handle temporary interruptions and retry requests after the maintenance window.

Read the full incident report →

Minor March 31, 2026

Users may have trouble with Commerce Max and/or Commerce Yield Campaigns Component

Detected by Pingoru
Mar 31, 2026, 01:55 PM UTC
Resolved
Mar 31, 2026, 01:55 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 31, 2026, 01:55 PM UTC

    Mar 31, 15:55 CEST Resolved - This incident has been resolved. Mar 31, 12:43 CEST Investigating - Users may have trouble using Commerce Max and/or Commerce Yield Campaigns Component Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor March 31, 2026

Data Processing Delays - Reporting Tools Affected

Detected by Pingoru
Mar 31, 2026, 10:41 AM UTC
Resolved
Mar 31, 2026, 10:41 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 31, 2026, 10:41 AM UTC

    Mar 31, 12:41 CEST Resolved - This incident has been resolved. Mar 27, 09:19 CET Update - We are continuing to investigate this issue. Mar 26, 16:58 CET Investigating - We are investigating a drop of sales and sales related metrics from March 25 18 UTC to March 26 17 UTC.

Read the full incident report →

Minor March 30, 2026

Users may have trouble with accessing Criteo Services

Detected by Pingoru
Mar 30, 2026, 09:21 AM UTC
Resolved
Mar 30, 2026, 09:21 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 30, 2026, 09:21 AM UTC

    Mar 30, 11:21 CEST Resolved - This incident has been resolved. Mar 30, 10:56 CEST Investigating - Users may have trouble using Criteo Services Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor March 24, 2026

Users may have trouble accessing Criteo API component

Detected by Pingoru
Mar 24, 2026, 12:42 PM UTC
Resolved
Mar 24, 2026, 12:42 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 24, 2026, 12:42 PM UTC

    Mar 24, 13:42 CET Resolved - This incident has been resolved. Mar 24, 13:35 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 24, 13:26 CET Identified - The issue has been identified and a fix is being implemented. Mar 24, 12:41 CET Investigating - Users may have trouble accessing Criteo API reports revenue endpoint. Other endpoints are not impacted. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor March 17, 2026

Users may have trouble with Commerce Growth component performance

Detected by Pingoru
Mar 17, 2026, 01:16 PM UTC
Resolved
Mar 17, 2026, 01:16 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 17, 2026, 01:16 PM UTC

    Mar 17, 14:16 CET Resolved - This incident has been resolved. Mar 17, 09:15 CET Investigating - Some users may have trouble editing their adsets in Commerce Growth. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor March 10, 2026

Users may have trouble accessing Criteo API component

Detected by Pingoru
Mar 10, 2026, 01:53 PM UTC
Resolved
Mar 10, 2026, 01:53 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 10, 2026, 01:53 PM UTC

    Mar 10, 14:53 CET Resolved - This incident has been resolved. Mar 10, 09:52 CET Identified - Users may have trouble accessing Criteo Retail Media API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor March 9, 2026

Users may have trouble accessing Commerce Max and/or Commerce Yield UI

Detected by Pingoru
Mar 09, 2026, 09:36 PM UTC
Resolved
Mar 09, 2026, 09:36 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 09, 2026, 09:36 PM UTC

    Mar 9, 22:36 CET Resolved - This incident has been resolved. Mar 9, 22:22 CET Investigating - Users may have trouble accessing the Commerce Max and/or Commerce Yield UI. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

Minor February 27, 2026

Users may have trouble with Criteo API performance for line item adjacent services

Detected by Pingoru
Feb 27, 2026, 05:19 PM UTC
Resolved
Feb 27, 2026, 05:19 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Feb 27, 2026, 05:19 PM UTC

    Feb 27, 18:19 CET Resolved - Issue has been addressed and is no longer occurring. Feb 27, 00:15 CET Investigating - Users may have trouble with Criteo API performance for line item adjacent services Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

Read the full incident report →

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