Criteo incident
Users may have trouble accessing Commerce Max - API component
Criteo experienced a minor incident on October 13, 2026 affecting Campaigns and Campaigns and 1 more component, lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
CampaignsCampaignsCampaignsCampaignAnalyticsAnalyticsAnalyticsAnalyticsAudiencesAudiences
Update timeline
- investigating Oct 13, 2026, 03:42 PM UTC
We are currently investigating this issue.
- investigating Oct 13, 2026, 04:09 PM UTC
We are continuing to investigate this issue.
- resolved Oct 13, 2026, 07:07 PM UTC
This incident has been resolved.