Criteo incident

Users may have trouble accessing Commerce Max Analytics UI

Major Resolved View vendor source →

Criteo experienced a major incident on August 27, 2026 affecting Analytics, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 10:57 AM UTC
Resolved
Aug 27, 2026, 02:37 PM UTC
Duration
3h 39m
Detected by Pingoru
Aug 27, 2026, 10:57 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Aug 27, 2026, 10:57 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 27, 2026, 01:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 02:37 PM UTC

    This incident has been resolved.