Criteo incident

Users may have trouble with Criteo components

Critical Resolved View vendor source →

Criteo experienced a critical incident on May 21, 2026 affecting Campaigns and Campaigns and 1 more component, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:35 AM UTC
Resolved
May 21, 2026, 04:22 PM UTC
Duration
6h 47m
Detected by Pingoru
May 21, 2026, 09:35 AM UTC

Affected components

CampaignsCampaignsCampaignsCampaignAnalyticsAnalyticsAnalyticsAnalyticsAudiencesAudiences

Update timeline

  1. investigating May 21, 2026, 09:35 AM UTC

    Users may have trouble using Criteo components Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved May 21, 2026, 04:22 PM UTC

    Dear customers, we are pleased to report that the issue has been resolved. All services are functioning normally. Thank you for your patience. If you continue to experience issues, please contact your Criteo representative.