Creditcall experienced a notice incident on November 8, 2023, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 08, 2023, 04:40 PM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- monitoring Nov 08, 2023, 04:56 PM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Nov 08, 2023, 05:46 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.