Creditcall experienced a notice incident on December 22, 2023 affecting Moneris Solutions, lasting 1h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Moneris Solutions
Update timeline
- investigating Dec 22, 2023, 08:47 PM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- monitoring Dec 22, 2023, 09:49 PM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Dec 22, 2023, 10:31 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.