Creditcall experienced a major incident on March 5, 2024 affecting Credorax (ePower), lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Credorax (ePower)
Update timeline
- identified Mar 05, 2024, 11:43 AM UTC
We have identified an issue affecting transactions for Credorax (ePower). The appropriate parties have been informed and are working to resolve. An update will be provided shortly.
- monitoring Mar 05, 2024, 12:21 PM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Mar 05, 2024, 03:33 PM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.