Creditcall experienced a minor incident on June 26, 2024 affecting First Data Merchant Solutions (AS2805) (Galaxy), lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
First Data Merchant Solutions (AS2805) (Galaxy)
Update timeline
- investigating Jun 26, 2024, 07:00 AM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- monitoring Jun 26, 2024, 07:11 AM UTC
We have seen no recent occurrences of this issue and we will continue to monitor in order to confirm resolution. We will provide another update shortly.
- resolved Jun 26, 2024, 08:15 AM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.