Creditcall experienced a minor incident on September 9, 2024 affecting Global - Merchant Plugin for 3-D Secure, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Global - Merchant Plugin for 3-D Secure
Update timeline
- investigating Sep 09, 2024, 05:10 PM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the NMI Payment Gateway (previously Creditcall). Some customers may be experiencing service issues as a result.
- monitoring Sep 09, 2024, 05:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2024, 05:46 PM UTC
This incident has been resolved.