Creditcall experienced a notice incident on September 12, 2024 affecting First Data Merchant Solutions (ISO8583 / Nashville) and First Data Merchant Solutions (DL Host / Nashville) and 1 more component, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
First Data Merchant Solutions (ISO8583 / Nashville)First Data Merchant Solutions (DL Host / Nashville)First Data Merchant Solutions (Rapid Connect)
Update timeline
- identified Sep 12, 2024, 01:17 PM UTC
FiServ (FirstData) have informed us of an issue causing "service interruption to multiple applications" which may affect transaction processing. They have further advised "Progress is being made to resolve the incident". Updates will be provided as we receive them from FiServ.
- resolved Sep 12, 2024, 03:06 PM UTC
Fiserv (First Data) has informed us the incident affecting their services has been fully resolved.