Creditcall experienced a minor incident on March 13, 2025 affecting Global - WebMIS, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2025, 06:48 AM UTC
We are currently investigating a potential service incident that may be impacting one or more functions of the Creditcall Payment Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.
- monitoring Mar 13, 2025, 07:11 AM UTC
Creditcall Engineers have identified and resolved the issue and will continue to monitor its status. We will provide another update when we have confirmed that it is stable.
- resolved Mar 13, 2025, 07:23 AM UTC
The previously reported service incident is now resolved and all systems should be back to normal operation. If you continue to have issues, please contact Support.