Creditcall incident

Investigating - WebMIS login issues

Minor Resolved View vendor source →

Creditcall experienced a minor incident on April 16, 2025 affecting Global - WebMIS and Global - WebMIS, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 09:13 AM UTC
Resolved
Apr 16, 2025, 01:17 PM UTC
Duration
4h 3m
Detected by Pingoru
Apr 16, 2025, 09:13 AM UTC

Affected components

Global - WebMISGlobal - WebMIS

Update timeline

  1. investigating Apr 16, 2025, 09:14 AM UTC

    We are currently investigating problems some users are having with logging into WebMIS.

  2. monitoring Apr 16, 2025, 09:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 16, 2025, 01:17 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 16, 2025, 01:17 PM UTC

    This incident has been resolved.