Cradlepoint Outage History
Cradlepoint is up right nowPingoru has recorded 51 incidents for Cradlepoint: 17 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 3 | 4 of 720 (1%) |
| July 2026 | 2 | 0 of 744 (0%) |
| August 2026 | 1 | 8 of 744 (1%) |
| September 2026 | 3 | 14 of 720 (2%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 244 (0%) |
Incidents, newest first
Notice September 23, 2026 ANA will not be available betwwn 5 30 AM PST to 9 AM PST 4h 27m Visibility, Analytics, and Insights
Started Sep 23, 2026, 10:58 AM UTC· resolved Sep 23, 2026, 03:26 PM UTC
- investigating Sep 23, 2026, 10:58 AM UTC
ANA will be down between 5 30 AM PST to 9 AM PST for a regular maintenance
- monitoring Sep 23, 2026, 03:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 03:26 PM UTC
ANA is back to service
Minor September 22, 2026 NetCloud Manager Performance Degradation 9h 12m Endpoint Management, Visibility, Analytics, and Insights
Started Sep 22, 2026, 09:46 PM UTC· resolved Sep 23, 2026, 06:58 AM UTC
- investigating Sep 22, 2026, 09:46 PM UTC
NetCloud Manager is currently experiencing performance degradation with endpoint management, including online/offline status, configuration management, and metrics visibility and dashboards in NetCloud Manager. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- investigating Sep 22, 2026, 09:56 PM UTC
We are continuing to investigate this issue.
- investigating Sep 22, 2026, 10:46 PM UTC
We are continuing to investigate this issue.
- identified Sep 22, 2026, 11:34 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Sep 23, 2026, 01:02 AM UTC
We are currently investigating this issue.
- investigating Sep 23, 2026, 02:26 AM UTC
We are continuing to investigate this issue.
- identified Sep 23, 2026, 03:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 23, 2026, 04:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 06:58 AM UTC
This incident has been resolved.
Major September 15, 2026 NetCloud Manager is currently unavailable 4h 51m Endpoint Management
Started Sep 15, 2026, 07:43 PM UTC· resolved Sep 16, 2026, 12:35 AM UTC
- investigating Sep 15, 2026, 07:43 PM UTC
We’re experiencing an unexpected outage for SDK Apps. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- identified Sep 15, 2026, 08:22 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 15, 2026, 09:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 12:35 AM UTC
This incident has been resolved.
Minor August 21, 2026 NetCloud Manager Data Processing Delays 7h 27m Visibility, Analytics, and Insights
Started Aug 21, 2026, 08:58 PM UTC· resolved Aug 22, 2026, 04:25 AM UTC
- monitoring Aug 21, 2026, 08:58 PM UTC
NetCloud Manager data processing is running behind for Geoview (both via NCM UI and API) which is causing inaccuracies in the reported data. A fix has been implemented and we are monitoring the results. No data has been lost and we expect the system will be caught up shortly.
- resolved Aug 22, 2026, 04:25 AM UTC
This incident has been resolved.
Notice July 24, 2026 NetCloud Manager Is Currently Unavailable 1h 19m Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management and 2 more
Started Jul 24, 2026, 11:28 AM UTC· resolved Jul 24, 2026, 12:48 PM UTC
- investigating Jul 24, 2026, 11:28 AM UTC
NetCloud Manager is currently intermittently unavailable. We’re experiencing an unexpected network outage due to an outage with one of our third party service providers. Our engineering team is looking into the issue.
- investigating Jul 24, 2026, 11:59 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 24, 2026, 12:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 24, 2026, 12:48 PM UTC
This incident has been resolved.
Notice July 8, 2026 NetCloud Manager Performance Degradation 1h 41m Endpoint Management
Started Jul 08, 2026, 10:49 PM UTC· resolved Jul 09, 2026, 12:30 AM UTC
- investigating Jul 08, 2026, 10:49 PM UTC
NetCloud Manager is currently experiencing performance degradation with Configuration Editors. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- identified Jul 08, 2026, 11:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 08, 2026, 11:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 12:30 AM UTC
This incident has been resolved.
Notice June 25, 2026 ANA is currently unavailable 12h 39m Visibility, Analytics, and Insights
Started Jun 25, 2026, 02:55 PM UTC· resolved Jun 26, 2026, 03:34 AM UTC
- identified Jun 25, 2026, 02:55 PM UTC
ANA is currently unavailable. We’re experiencing an unexpected outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
Major June 19, 2026 ANA Tech Docs is currently unavailable 3h 35m Visibility, Analytics, and Insights
Started Jun 19, 2026, 01:13 PM UTC· resolved Jun 19, 2026, 04:49 PM UTC
- identified Jun 19, 2026, 01:13 PM UTC
ANA Tech Docs is currently unavailable. We’re experiencing an unexpected outage. Our engineering team is looking into the issue, and we expect it to be resolved quickly
Major June 16, 2026 NetCloud SASE Partial Outage 21m Ashburn POP, Phoenix POP
Started Jun 16, 2026, 03:15 PM UTC· resolved Jun 16, 2026, 03:37 PM UTC
- investigating Jun 16, 2026, 03:15 PM UTC
The NetCloud SASE service is currently experiencing a partial outage. This is impacting a limited number of SASE customers and temporarily preventing the provisioning of new networks. Our team is actively monitoring the situation and collaborating with OCI to restore full service.
- resolved Jun 16, 2026, 03:37 PM UTC
This incident has been resolved.
Notice May 27, 2026 NetCloud Manager Performance Degradation 53m Endpoint Management
Started May 27, 2026, 07:40 PM UTC· resolved May 27, 2026, 08:33 PM UTC
- identified May 27, 2026, 07:40 PM UTC
NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team have identified the root cause of the issue and are implementing the fix now.
- monitoring May 27, 2026, 08:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 08:33 PM UTC
This incident has been resolved.
Notice March 26, 2026 NetCloud Manager Performance Degradation 3h 53m Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights
Started Mar 26, 2026, 09:06 PM UTC· resolved Mar 27, 2026, 01:00 AM UTC
- investigating Mar 26, 2026, 09:06 PM UTC
NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.
- investigating Mar 26, 2026, 09:35 PM UTC
We are continuing to investigate this issue.
- identified Mar 26, 2026, 10:04 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 26, 2026, 10:35 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 26, 2026, 10:56 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 26, 2026, 11:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 26, 2026, 11:56 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 27, 2026, 12:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2026, 01:00 AM UTC
This incident has been resolved.
Notice March 13, 2026 NetCloud Manager Performance Degradation 31m Endpoint Management
Started Mar 13, 2026, 10:13 PM UTC· resolved Mar 13, 2026, 10:45 PM UTC
- investigating Mar 13, 2026, 10:13 PM UTC
NetCloud Manager is currently experiencing performance degradation with management of LAN Solutions devices. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- monitoring Mar 13, 2026, 10:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 10:45 PM UTC
This incident has been resolved.
Minor March 3, 2026 NetCloud SASE - Degraded Service — Infrastructure Provider Outage (US East Region/Ashburn) 2d 15h Ashburn POP
Started Mar 03, 2026, 12:34 AM UTC· resolved Mar 05, 2026, 04:32 PM UTC
- investigating Mar 03, 2026, 12:34 AM UTC
Oracle is investigating an outage affecting multiple services in the US East (Ashburn) region starting March 2, 2026 at 20:30 UTC. NetCloud SASE new network creation is impacted on Ashburn region. We are closely monitoring the situation and will update once the issue is resolved.
- monitoring Mar 03, 2026, 12:37 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Mar 03, 2026, 12:38 AM UTC
We are currently investigating this issue.
- monitoring Mar 03, 2026, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 04:32 PM UTC
Oracle has confirmed that issue has been resolved.
Notice March 2, 2026 NetCloud Manager is currently unavailable 1h 36m Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management and 1 more
Started Mar 02, 2026, 01:46 AM UTC· resolved Mar 02, 2026, 03:23 AM UTC
- investigating Mar 02, 2026, 01:46 AM UTC
NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- investigating Mar 02, 2026, 02:30 AM UTC
We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.
- monitoring Mar 02, 2026, 03:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 03:23 AM UTC
This incident has been resolved.
Major February 13, 2026 Access to Ericsson Enterprise Wireless University is Unavailable 4d 23h University (www.cradlepointuniversity.com)
Started Feb 13, 2026, 05:58 PM UTC· resolved Feb 18, 2026, 05:26 PM UTC
- investigating Feb 13, 2026, 05:58 PM UTC
Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.
- identified Feb 13, 2026, 07:37 PM UTC
We have identified the issue and are working with our third party provider to resolve as quickly as possible.
- identified Feb 16, 2026, 03:02 PM UTC
We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.
- identified Feb 17, 2026, 04:01 PM UTC
We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.
- resolved Feb 18, 2026, 05:26 PM UTC
This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.
Minor January 25, 2026 NCC Client & NCX Configuration Push outage 1d 6h Policy Management, Zero Trust Portal and Authentication
Started Jan 25, 2026, 10:08 PM UTC· resolved Jan 27, 2026, 04:38 AM UTC
- investigating Jan 25, 2026, 10:08 PM UTC
We are currently experiencing a partial outage affecting NCX services. This issue may impact NCC client connectivity and new NCX configuration pushes. Our teams are working with the highest priority to resolve the issue and restore full system functionality as quickly as possible. During this period, we kindly request that customers do not restart NCX Service Gateways, as doing so may potentially impact live traffic. We will continue to provide updates as progress is made.
- identified Jan 26, 2026, 01:55 AM UTC
The NCX configuration push issue has been resolved, and customers can restart NCX Service Gateways if needed. NCC client connectivity has already been restored for some networks, and our teams are actively working to restore service for all remaining affected networks as quickly as possible.
- investigating Jan 26, 2026, 10:21 AM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2026, 07:46 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 26, 2026, 07:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 27, 2026, 04:38 AM UTC
This incident has been resolved.
Notice November 18, 2025 NetCloud Manager is currently Experiencing Intermittent Issues 5h 37m Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management and 2 more
Started Nov 18, 2025, 11:53 AM UTC· resolved Nov 18, 2025, 05:30 PM UTC
- investigating Nov 18, 2025, 11:53 AM UTC
NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- identified Nov 18, 2025, 11:59 AM UTC
The issue has been identified and appears to be related to an network outage with third party cloud service provider. Our engineering teams continue to triage and monitor the issue.
- identified Nov 18, 2025, 12:34 PM UTC
We are continuing to monitor the status of our third party service provider and hope to have resolution soon.
- identified Nov 18, 2025, 01:06 PM UTC
We are continuing to monitor the status of our third party service provider and hope to have resolution soon.
- identified Nov 18, 2025, 01:39 PM UTC
We are continuing to monitor the status of our third party service provider and hope to have resolution soon.
- identified Nov 18, 2025, 02:11 PM UTC
We are continuing to monitor the status of our third party service provider and hope to have resolution soon.
- monitoring Nov 18, 2025, 02:50 PM UTC
Our third party service provider has started to apply changes that are improving the usability of the NetCloud service, but issues are still intermittent. We continue to monitor and wait for further updates from our third party service provider for full resolution.
- monitoring Nov 18, 2025, 04:09 PM UTC
We are continuing to monitor for further issues. Intermittent issues may still arise until services with our third party service provider are fully restored.
- monitoring Nov 18, 2025, 05:12 PM UTC
The NetCloud service continues to be operational with potential intermittent issues while our third party service provider's services fully restore. Our engineering teams continue to monitor.
- resolved Nov 18, 2025, 05:30 PM UTC
The incident with our third party service provider has been resolved and the NetCloud Manager service is operational. We will continue to monitor in case further issues arise.
Minor September 2, 2025 NetCloud Manager Performance Degradation 2h 55m Endpoint Management
Started Sep 02, 2025, 08:02 PM UTC· resolved Sep 02, 2025, 10:57 PM UTC
- investigating Sep 02, 2025, 08:02 PM UTC
NetCloud Manager is currently experiencing performance degradation with our device and group configuration management. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- identified Sep 02, 2025, 08:22 PM UTC
The issue has been identified and a fix is being implemented.
- identified Sep 02, 2025, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 02, 2025, 10:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 02, 2025, 10:57 PM UTC
This incident has been resolved.
Minor August 21, 2025 NetCloud Manager Performance Degradation 6h 27m Endpoint Management
Started Aug 21, 2025, 06:34 PM UTC· resolved Aug 22, 2025, 01:02 AM UTC
- investigating Aug 21, 2025, 06:34 PM UTC
NetCloud Manager is currently experiencing performance degradation with Remote Connect. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- investigating Aug 21, 2025, 07:14 PM UTC
Our engineering team is continuing to work on addressing the issue
- identified Aug 21, 2025, 08:16 PM UTC
We have a fix for the issue in progress and are preparing to deploy the change.
- identified Aug 21, 2025, 10:35 PM UTC
We have a fix for the issue in progress and are continuing preparations to deploy the change.
- monitoring Aug 22, 2025, 12:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2025, 01:02 AM UTC
This incident has been resolved.
Minor March 22, 2025 NetCloud Manager Performance Degradation 51m Subscription Management
Started Mar 22, 2025, 01:07 AM UTC· resolved Mar 22, 2025, 01:58 AM UTC
- identified Mar 22, 2025, 01:07 AM UTC
NetCloud Manager is currently experiencing performance degradation with Subscription Management and Device registration. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- monitoring Mar 22, 2025, 01:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 22, 2025, 01:58 AM UTC
This incident has been resolved.
Notice February 4, 2025 NetCloud Manager Performance Degradation 3h 11m Subscription Management
Started Feb 04, 2025, 09:37 PM UTC· resolved Feb 05, 2025, 12:49 AM UTC
- investigating Feb 04, 2025, 09:37 PM UTC
NetCloud Manager is currently experiencing issues with subscription and license management. Subscription management through the user interface and through the API is impacted. We sincerely apologize for this inconvenience. Our engineering team is looking into the issue and we expect it to be resolved very quickly.
- investigating Feb 04, 2025, 10:12 PM UTC
We are continuing to investigate this issue. We apologize for any inconvenience.
- identified Feb 04, 2025, 11:10 PM UTC
We have identified the root cause and we are continuing to work on addressing the issue.
- monitoring Feb 04, 2025, 11:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2025, 12:49 AM UTC
This incident has been resolved.
Minor January 21, 2025 NetCloud Manager Performance Degradation 7h 6m Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management and 2 more
Started Jan 21, 2025, 06:32 PM UTC· resolved Jan 22, 2025, 01:39 AM UTC
- investigating Jan 21, 2025, 06:32 PM UTC
NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.
- identified Jan 21, 2025, 06:49 PM UTC
The issue has been identified and we are working to address and restore service as soon as possible.
- identified Jan 21, 2025, 07:15 PM UTC
We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.
- identified Jan 21, 2025, 07:53 PM UTC
We continue to actively work on a fix for this issue to restore services as soon as possible.
- monitoring Jan 21, 2025, 08:15 PM UTC
A fix has been applied and we are closely monitoring while the services are recovering.
- monitoring Jan 21, 2025, 08:57 PM UTC
We have confirmed most services have recovered and are continuing to closely monitor until all services are fully operational.
- monitoring Jan 21, 2025, 09:35 PM UTC
We are continuing to closely monitor until all services fully recover.
- monitoring Jan 21, 2025, 10:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 22, 2025, 01:39 AM UTC
This incident is resolved. We apologize for any inconvenience