Cradlepoint incident

NetCloud Manager Performance Degradation

Notice Resolved View vendor source →
Started
Mar 26, 2026, 09:06 PM UTC
Resolved
Mar 27, 2026, 01:00 AM UTC
Duration
3h 53m
Detected by Pingoru
Mar 26, 2026, 09:06 PM UTC

Affected components

Account Login / User Interface / APIEndpoint ManagementVisibility, Analytics, and Insights

Update timeline

  1. investigating Mar 26, 2026, 09:06 PM UTC

    NetCloud Manager is currently experiencing a performance degradation, including user authentication and navigation of various areas of the user interface. Our engineering team is actively working on triaging the issue.

  2. investigating Mar 26, 2026, 09:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 26, 2026, 10:04 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Mar 26, 2026, 10:35 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 26, 2026, 10:56 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Mar 26, 2026, 11:25 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Mar 26, 2026, 11:56 PM UTC

    We are continuing to work on a fix for this issue.

  8. monitoring Mar 27, 2026, 12:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  9. resolved Mar 27, 2026, 01:00 AM UTC

    This incident has been resolved.

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