Cradlepoint experienced a minor incident on August 21, 2026 affecting Visibility, Analytics, and Insights, lasting 7h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Visibility, Analytics, and Insights
Update timeline
- monitoring Aug 21, 2026, 08:58 PM UTC
NetCloud Manager data processing is running behind for Geoview (both via NCM UI and API) which is causing inaccuracies in the reported data. A fix has been implemented and we are monitoring the results. No data has been lost and we expect the system will be caught up shortly.
- resolved Aug 22, 2026, 04:25 AM UTC
This incident has been resolved.