Cradlepoint experienced a notice incident on March 2, 2026 affecting Account Login / User Interface / API and Endpoint Management and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Account Login / User Interface / APIEndpoint ManagementVisibility, Analytics, and InsightsSubscription ManagementPolicy Management
Update timeline
- investigating Mar 02, 2026, 01:46 AM UTC
NetCloud Manager is currently unavailable. We’re experiencing an unexpected network outage. Our engineering team is looking into the issue and we expect it to be resolved quickly.
- investigating Mar 02, 2026, 02:30 AM UTC
We are continuing to investigate the issue. NetCloud Manager is accessible and we are investigating the issue with Visibility, Analytics and Insights.
- monitoring Mar 02, 2026, 03:16 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 02, 2026, 03:23 AM UTC
This incident has been resolved.