Cradlepoint incident
Access to Ericsson Enterprise Wireless University is Unavailable
Cradlepoint experienced a major incident on February 13, 2026 affecting University (www.cradlepointuniversity.com), lasting 4d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 05:58 PM UTC
Access to Ericsson Enterprise Wireless University through NetCloud Manager is currently unavailable. We are actively investigating this issue.
- identified Feb 13, 2026, 07:37 PM UTC
We have identified the issue and are working with our third party provider to resolve as quickly as possible.
- identified Feb 16, 2026, 03:02 PM UTC
We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.
- identified Feb 17, 2026, 04:01 PM UTC
We continue to work with our third party provider to restore access to Ericsson Enterprise Wireless University through NetCloud Manager. We hope to have the issue resolved quickly.
- resolved Feb 18, 2026, 05:26 PM UTC
This issue has been resolved, and access to Ericsson Enterprise Wireless University is now accessible via NetCloud Manager.