Covantis incident

Major Covantis DocCreate Service Interruption Affecting All Users

Major Resolved View vendor source →

Covantis experienced a major incident on April 22, 2026, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 06:35 PM UTC
Resolved
Apr 22, 2026, 06:55 PM UTC
Duration
20m
Detected by Pingoru
Apr 22, 2026, 06:35 PM UTC

Update timeline

  1. investigating Apr 22, 2026, 06:35 PM UTC

    Hello, We're recently experienced an issue on the Covantis DocCreate platform that affected all users. End user impact: Our third party authentication services provider experienced a brief outage, causing users to suddenly not be able to access the DocCreate application. Our investigation shows the issue was resolved within minutes, and the platform is back up. We continue to treat this incident with the highest priority and our teams are monitoring the situation. We believe the issue is already solved, however we are treating this with the highest priority and our operations and development teams are currently monitoring the situation. If you have any questions you can contact our support team by email at [**[email protected]**](mailto:[email protected])**.** Thank you, The Covantis Support Team.

  2. resolved Apr 22, 2026, 06:55 PM UTC

    This incident has been resolved..