Cova experienced a major incident on April 17, 2026 affecting Catalogs and Pricing, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Apr 17, 2026, 05:06 PM UTC
We are aware of an issue affecting the Cova Catalog services. Users might see the Cova catalog failing to create products or save changes to products/pricing, or have issues loading. The issue is intermittent, but we are continuing to look into it. Thank you for your patience as we continue to investigate.
- monitoring Apr 17, 2026, 06:02 PM UTC
We are seeing much improvement in the Cova Catalog service, but we are continuing to monitor related services before we mark this issue as resolved.
- resolved Apr 17, 2026, 06:33 PM UTC
We believe that the Catalog issue observed today has been fully resolved. Thank you for your patience as we worked to resolve this.