Cova incident

Cova Service Disruption - Catalog + New Products Issue

Resolved after 23 minutes, affecting Catalogs and Pricing, on November 4, 2026.

resolved Nov 04, 2026, 11:05 PM UTC

We are seeing newly created products showing up in a normal amount of time again. Thank you for your patience as we worked to resolve this.

Started
Nov 04, 2026, 10:41 PM UTC
Resolved
Nov 04, 2026, 11:05 PM UTC
Duration
23m
Detected by Pingoru
Nov 04, 2026, 10:41 PM UTC

Affected components

Catalogs and Pricing

Update timeline

  1. identified Nov 04, 2026, 10:41 PM UTC

    We are currently aware of an issue with the Cova service that handles showing newly created products in the Catalog as well as some related services like Manifest and Purchase Orders. Due to a very large amount of products created in Cova hubs this afternoon, the services that handle these requests are currently experiencing a delay and so products are taking longer than usual to appear. Our development teams are aware and working to respond to the issue as quickly as possible. Thank you for your patience in the meantime.

  2. resolved Nov 04, 2026, 11:05 PM UTC

    We are seeing newly created products showing up in a normal amount of time again. Thank you for your patience as we worked to resolve this.

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