Cova experienced a notice incident on June 16, 2026 affecting Integrated Payment Services, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 16, 2026, 06:47 PM UTC
We have become aware of an issue affecting Cova Pay Canada whereby affected users may see a delay in their scheduled payouts. The Cova Pay team is currently working to resolve the issue for affected clients but cannot currently provide an ETA on a resolution. Integrated payments can still be completely in-store as normal, and users of Cova Pay in the US are not affected by this. Thank you for your patience as we work towards a resolution.
- identified Jun 16, 2026, 08:53 PM UTC
We continue to look into this issue regarding some Cova Pay Canada payments being delayed. Thank you for your continued patience.
- resolved Jun 16, 2026, 10:57 PM UTC
We are in direct communication with clients affected by the payout delay today and so this general status page update will be closed now. Please contact [email protected] if you are affected by this issue and have not yet been in contact with Cova for updates.