Cova experienced a minor incident on June 30, 2026 affecting Integrated Payment Services, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 30, 2026, 06:10 PM UTC
We are getting reports and currently investigating an issue with payment processing taking longer than expected for integrated payment partners such as Merrco and Chase (not Cova Pay). If you are seeing slow transaction times, you can place your terminals in Standalone Mode to continue to process payments successfully. We will continue to update as more information becomes available.
- monitoring Jun 30, 2026, 06:32 PM UTC
We have identified and resolved the issue and are monitoring for any further concerns. Services should be recovering with minimal delays for payments integrations at this time. We will continue to monitor and update you with any further information as needed.
- resolved Jun 30, 2026, 06:37 PM UTC
Our payments partners have confirmed the issue is no longer occurring and this has been fully resolved.