Countingup experienced a minor incident on January 17, 2023 affecting 📥 Inbound account transfers and 🎉 New account sign up and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 17, 2023, 08:35 PM UTC
One of our providers is experiencing technical difficulties, this is affecting: - Notifications for new transactions - Display of new transactions in the Countingup app will be delayed Other Countingup app features are not impacted. We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
- monitoring Jan 17, 2023, 09:59 PM UTC
Our provider has now resolved the issue. Transaction display and notifications are returning to normal. We will continue to monitor the situation and apologise for any inconvenience caused.
- resolved Jan 17, 2023, 11:40 PM UTC
This incident has been resolved.