Convercent incident

Convercent (EU) Email Delivery Impairment - [Service Affected]

Minor Resolved View vendor source →

Convercent experienced a minor incident on July 10, 2025 affecting SMTP Services, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 10:29 PM UTC
Resolved
Jul 10, 2025, 10:29 PM UTC
Duration
—
Detected by Pingoru
Jul 10, 2025, 10:29 PM UTC

Affected components

SMTP Services

Update timeline

  1. investigating Jul 10, 2025, 09:56 PM UTC

    We are actively investigating an issue impacting email delivery for a subset of emails for the Convercent EU Application. Once we have identified and resolved the cause of this issue, we will provide an update to this status. We apologize for any inconvenience this may have caused.

  2. resolved Jul 10, 2025, 10:29 PM UTC

    This incident has been resolved, and all recent backed up emails have been cleared. We are working on re-processing any older pending emails from July 1st onwards. Thank you for your patience.