Is Convercent down?
Last checked 4m agoNo incidents right now.
Convercent is operational right now. Last checked 4m ago; the most recent incident resolved 24d ago.
Real-time Convercent status, recent outages, and incident history — pulled directly from Convercent's official status page at https://status.convercent.com every 5 minutes. Pingoru tracks 13 Convercent services and has captured 4 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Convercent reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Convercent Helpline Call Center
Timeline · 1 update
- resolved · Jul 06, 2026, 07:54 PM UTC
We have been notified by our carrier the following changes for Lebanon and Nicaragua. Lebanon - Effective 31st of July 2026, (01-426-801) 855-8659-450 will be disconnected and we will be unable to provide service a number for this country. Reporting parties will still be able to submit cases via the web or use our Global Reverse Charge number by dialing (00) 1 -720-514-4400. We will continue to work with our provider on future options. Nicaragua - Effective immediately, 50518002201152 has been disconnected by the local carrier. The only number option will be a local number 2248-2265. Reporting parties can still submit reports via the web. We understand its impact on your employees' ability to report using those country numbers and we will notify you if we are able to procure new numbers in the future. If you would like to receive an email notification when that new number is available, please click Subscribe to Updates on the top right and enter your email to subscribe to our Outage Notifications. If you have any questions or concerns, don't hesitate to contact our support team.
Latest: We have been notified by our carrier the following changes for Lebanon and Nicaragua. Lebanon - Effective 31st of July 2026, (01-426-801) 855-8659-450 will be disconnected and we w…
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- Convercent Helpline Call Center
Timeline · 3 updates
- investigating · Jun 04, 2026, 02:43 PM UTC
All, Currently our US Shared number is not reachable through cell phones. We are currently invetigating the issue.
- investigating · Jun 04, 2026, 03:03 PM UTC
It appears to only be impacting callers using a Verizon phone at this time. The number is reachable via other networks at this time.
- resolved · Jun 04, 2026, 06:04 PM UTC
The issue has been resolved and calls from the Verizon network are connecting as expected.
Latest: The issue has been resolved and calls from the Verizon network are connecting as expected.
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- Started Jul 06, 2026, 07:54 PM UTC · Resolved Jul 06, 2026, 07:54 PM UTC · —
- Started Jun 04, 2026, 02:43 PM UTC · Resolved Jun 04, 2026, 06:04 PM UTC · 3h 20m