ControlUp experienced a minor incident on August 2, 2026 affecting US Region and US Region and 1 more component, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 02, 2026, 05:34 PM UTC
Some organizations in the US region may experience performance and availability issues with their ControlUp Desktops tenants and other areas that depend on these resources. Microsoft Azure support alerted us to performance issues a short time ago, and we confirmed several impacts across the region. They are actively working on restoring access and will share updates with us as they progress. We will provide updates here as we continue to monitor the situation and react accordingly to restore the impacted areas.
- identified Aug 02, 2026, 06:41 PM UTC
The issue has been identified and a fix is being implemented
- monitoring Aug 02, 2026, 08:04 PM UTC
A fix has been implemented, and we are monitoring the results as performance returns to normal. We will close this incident after verifying that everything is back to normal operation.
- resolved Aug 02, 2026, 09:23 PM UTC
This incident has been resolved.