ControlUp experienced a notice incident on September 6, 2026 affecting US Region and EMEA Region, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
US RegionEMEA Region
Update timeline
- investigating Sep 06, 2026, 11:43 AM UTC
We are currently experiencing an issue logging into the DEX platform. We will provide updates as we investigate.
- identified Sep 06, 2026, 11:45 AM UTC
The issue has been identified, and a fix has been implemented. We are currently testing
- monitoring Sep 06, 2026, 11:47 AM UTC
A fix has been implemented, and we are monitoring the situation
- resolved Sep 06, 2026, 11:56 AM UTC
This incident has been resolved.